【企業紹介】
世界53ヶ国以上で事業を展開し、40年以上にわたり革新的な決済ソリューションを提供。免税サービス業界で市場シェアNo1.を誇るグロバールリーダー。
【企業】世界53ヶ国以上に展開業界シェアNo.1免税ソリューション企業
【ポジション】Merchant Srore Excellence Manager(フィールドオペレーションマネージャー)
【ポジション概要】
こちらのポジションは、担当店舗のオペレーションの改善点や問題点を発見し、分析に基づいた改善提案を行い、店舗のパフォーマンス(KPI)を最大化することがミッションです。
売上をつくる"営業"というよりも、
「現場分析 × オペレーション改善 × 関係構築 × グローバルチームとの協働」
が中心となる、非常に戦略性の高いフィールド職です。
【想定年収】最大1000万+ボーナス
【勤務地】東京都千代田区(Hybrid制)
【業務内容】
店舗オペレーションの分析、課題抽出、改善提案
店舗スタッフへのトレーニング・業務改善のアドバイス
データ分析に基づくアクションプラン作成
店舗訪問・現場レビュー・改善施策の実行
マーチャントとの信頼関係構築
営業、ITチームとの連携
KPI(Refund Ratio、Issue Ratioなど)の改善活動
【求めるスキル】
3年以上営業または店舗改善の経験
課題発見〜改善実行まで主体的に動ける方
小売・サービス経験があれば尚可
日本語:ネイティブレベル
英語:グロバールチームとコミュニケーションできるスキル
【雇用形態】正社員
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