Tokyo CLSA

Key Areas of Responsibilities

  • Liaise with sales traders and clients to ensure accurate and timely account setup
  • Escalate and resolve outstanding confirmation issues promptly
  • Serve as a Japan-based resource to ensure CLSA delivers high-quality operational service that meets client expectations
  • Perform end-of-day (EOD) order allocations
  • Enhance sales trader efficiency by resolving confirmation-related issues
  • Collaborate with sales traders and dealers to monitor and report error/facilitation positions
  • Proactively monitor confirmation and settlement reports to resolve issues before escalation, especially for offshore clients
  • Manage and maintain static data for sub accounts to support smooth operational workflows.

Requirements

  • Bachelor's degree or above
  • Minimum 5 years of relevant experience in the financial industry (Trade Support / Middle Office experience preferred)
  • Ability to work dynamically across multiple teams and deliver results
  • Confidence and maturity in communicating with internal and external stakeholders at all levels
  • Ability to meet objectives within tight timeframes
  • Strong attention to detail
  • Business-level English proficiency
  • System knowledge (preferred): CTM, T-wave, Smart Bridge, ISTAR


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