Description and Requirements
Team Leadership:
Lead and mentor a team of Multimedia Support Engineer, ensuring efficient and effective support operations.
Audiovisual and Videoconference Technology Management:
Oversee the setup, testing, maintenance, and operation of audiovisual, videoconference and digital signage equipment.
Technical Support:
Provide advanced technical support for audiovisual and videoconference systems, including troubleshooting and resolving complex issues.
Preventive Maintenance:
Conduct regular preventive maintenance checks and ensure all audiovisual equipment is in optimal working condition.
Reporting:
Prepare and present monthly reports on room usage, equipment maintenance, and preventive maintenance schedules.
Process Improvement:
Maintain and improve processes for troubleshooting, customer issue resolution, and asset management.
User Training and Consultation:
Provide consultation and training to end users on multimedia technologies and best practices.
Event Support:
Facilitate the smooth operation of live events, executive meetings, and conferences by managing audiovisual systems and addressing technical issues promptly.
Technology Updates:
Stay updated with the latest audiovisual and videoconference technologies and implement new solutions as needed.
Benefits We Offer
MetLife Japan offers a comprehensive benefits package that promotes work-life balance and employee wellbeing.
Employees can take advantage of flex time policy and a generous time-off policy, national holidays, annual paid leave, special consecutive leave, and refreshment leave.
We also provide full social insurance coverage, a commuting expense reimbursement, group insurance, and discounts on travel and English language lessons.
To support work flexibility, employees also have hybrid work options, shortened working hours for parents with children in third grade or below, and a casual dress code.
About MetLife
MetLife Inc., through its subsidiaries and affiliates (MetLife), is one of the world's leading financial services companies, providing insurance, annuities, employee benefits and asset management to help individual and institutional customers build a more confident future.
Founded in 1868, MetLife has operations in more than 40 markets globally and holds leading positions in the United States, Asia, Latin America, Europe and the Middle East.
MetLife Japan began operations in February 1973 as Japan's first foreign-owned life insurance company.Our purpose, "Always with you, building a more confident future," encapsulates our strong commitment to leveraging our global network and best practices worldwide to stand with our customers and build trust with our communities.
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