Job Description:

Business Overview

Rakuten Ichiba, the founding business of the Rakuten Group, has grown into one of Japan's largest e-commerce sites since its launch in 1997, with the mission of "empowering people and society through innovation." Currently, the site has over 50,000 merchants and over 100 million user accounts, providing new shopping experiences to customers across Japan.

Department Overview

This position belongs to the FMCG Planning Department, where you will be responsible for formulating medium-term business plans and promoting strategies for Rakuten 24 and Rakuten Sokuhai Mart, which are driving the daily necessities and consumer goods category on Rakuten Ichiba.
Rakuten Sokuhai Mart purchases and sells daily necessities and consumer goods, and aims to achieve a sustainable competitive advantage, particularly through expanding the company's own delivery network and designing, managing, and improving logistics KPIs. In the future, this strategic position will cover the entire logistics network, including Rakuten 24, and aim to balance efficiency and service quality.

Position:

Why We Hire

Increase in Headcount Due to the Expansion of Our In-House Delivery Network Centered on Rakuten Sokuhai Mart and the Strengthening of Logistics in the First-Party Business

Attractive Points
- You'll be involved in planning and promoting logistics strategies for the Rakuten Group's core businesses.
- You'll be involved in building in-house delivery schemes in growth areas, including "Sokuhai Mart."
- You'll contribute to both business expansion and cost efficiency through data-driven KPI management.
- In the future, you'll have the opportunity to lead logistics models, including "Rakuten 24," and exert influence on the entire industry.

Position Details

Overview
We will plan and promote the expansion of our own delivery network and logistics strategy in the instant delivery market and FMCG domain.

Specific Responsibilities
- Develop and execute logistics strategies to expand our in-house delivery scheme
- Design, monitor, and drive improvements for logistics KPIs
- Optimize warehouse and delivery network capacity while maintaining and enhancing service levels
- Lead cross-functional projects in collaboration with marketing, merchandising, and IT departments
- Design of a future logistics optimization model, including "Rakuten 24"

Work Environment

Organizational Structure
- Entire business division: Approximately 100 members
- FMCG Planning Section: 4 members
- Senior Manager (1), Manager (1), Assistant Manager (1), and several members
*As the organization is in a growth phase, there is potential for expanded roles and the formation of new teams.

Backgrounds of Mid-Career Hires
- Experience at consulting firms
- Experience in logistics planning for e-commerce platforms
- Sales experience at travel agencies

Career Path Examples of Successful Mid-Career Hires
- Promoted from member to manager within two years of joining
- Transferred from service planning to the FMCG Planning Section after three years
*After joining, you can transfer to positions that align with your own career plans.

Mandatory Qualifications:

- Proficiency in Excel and PowerPoint (data analysis, KPI management, preparation of reports and proposal materials)
- At least one of the following experiences (approximately 3 years or more)
- Experience in logistics planning or improvement in the e-commerce or retail industry
- Experience in negotiation and contract management with 3PL or delivery service providers
- Experience in KPI management and improvement within the supply chain domain
- Experience in managing, operating, or improving operations

Desired Qualifications:

- Experience in planning and driving large-scale projects
- Skills in identifying issues and proposing improvements based on data analysis
- A proactive mindset to take on the challenge of building new logistics models
- Ability to consistently deliver results in a fast-paced, growth-oriented environment
- Experience collaborating within cross-functional teams
- Experience in vendor management

Other Information:

Additional information on Location

Rakuten Crimson House
1-14-1 Tamagawa, Setagaya-ku, Tokyo

Additional information on English Qualification

TOEIC Score exceeding 800 (or similar level of English ability) or a University Degree earned in an English-speaking country.
Proof of qualifications will be required by the time of the job offer.
If no evidence is available to prove the qualifications denoted above, taking an IP test, organized by Rakuten, during selection process is required.

Rakuten Group, Inc. Homepage Link
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- Recruitment * Employment type is detailed
- Rakuten

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