Our client, a leading multinational flexible workspace provider, is seeking an Engagement Associate for their reception team.
This role offers the unique opportunity to be the face of the company, delivering unparalleled customer service and engagement in a luxury environment.
Enjoy a great work-life balance with a Monday to Friday schedule, all while working in the heart of central Tokyo.
業務内容 / Key Responsibilities:
- 来訪者のニーズに対応する
- オフィスユニットや電話システムを管理する
- スムーズなチェックイン・チェックアウトプロセスを実施する
- 基本的なIT問題を解決する
- サードパーティベンダーとの関係を構築・維持する
- サービスのアップセル・クロスセルを行う
- ローカルオペレーションを総合的にサポートする
応募資格 / Qualifications:
- カスタマーサービスまたはホスピタリティ業界での経験
- 英語と日本語の両方に堪能であること(必須)
- 優れたコミュニケーション能力と対人スキル
- 事務作業を効率的に管理する能力
- 基本的なITトラブルシューティングの経験
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