Job Title
ポジション
Senior Facilities Manager

Department
部署
Work Dynamics

Account Management

Reporting Relationships
マネージャー
Japan & Korea Lead

Location
勤務地
Tokyo - Roppongi

Introduction
About JLL & JLL Work Dynamics
We're JLL. We're a professional services and investment management firm specializing in real estate. As a Fortune 500 company, we help real estate owners, occupiers and investors achieve their business ambitions.

JLL Work Dynamics serve an integral role in JLL's commercial real estate businesses. We are a proven, trusted and long-term real estate service partner for 70+ global, regional, and local clients, and pride ourselves in delivering excellent facilities management services.

If you're looking to step up your career in the field of Facilities Management, Customer Service, and Hospitality, JLL is the perfect professional home. With us, not only you'll have a chance to work with the world's leading businesses, but also make long-lasting professional connections and be inspired by the best. With our industry leading internal mobility policy and flexible career development program, we're focused on opportunity and want to help you make the most of yours.

Achieve your ambitions - join us at JLL
About The Client
Client develops, manufactures, and sells networking hardware, security software, telecommunications equipment and other high-technology services and products, and specializes in specific tech markets, such as the Internet of Things (IoT), domain security, videoconferencing, and energy management with leading products. Client is one of the largest technology companies in the world on the Fortune 100 with nearly 80,000 employees.
Responsibilities
職責
The candidate will be experienced in providing outstanding services in support of Office Management, proactively leading, monitoring and managing onsite Client account activities while ensuring end users communications in a timely manner and contributing to the account financial target. Effective in managing direct and indirect reports, you will guide individuals to support Client requirements. Authenticity and a genuine desire to deliver professional, value-focused services exceeding Client expectations will drive your success.

Sit
e Operations Management

• Manage operations of Helpdesk services including remote managed sites
• Support security team to maintain the badge access control, if applicable
• Coordinate and assist employees on Global or Local initiated events (e.g. Meeting room booking, Room setup, Support anything related FM)
• Consolidate information & generate reports, communications & documents as required by management.
• Manage daily health & safety issues – not limited to maintaining regular scheduled meetings and records of the fire and safety teams/fire drills/safety equipment/training, but also reactive actions required from the safety and hygiene measurement activities.
• Deputize / provide cover for Building Operations Coordinator / Facilities Manager when appropriate.
• Assist in the implementation of Industry Best Practice operations.
• Conduct site inspections and assessments to ensure all building procedures and performance measures are maintained at all times.
• Take over the site facilities after Facilities Projects completion and stabilize operations as Client requirements.
• Provide effective insight into the future operations after Project Day-1, develop required actions to the project taskforces of colleagues.

Finance Management

• Assist in financial processes to ensure that all financial management requirements are completed in a timely and accurate manner by quarterly and annual basis.
• Ensure prompt and accurate management of Budget / Purchase orders / Invoices / New vendor contracts or renewal.
• Collaborate with other team members to deliver JLL's financial commitment to Client's financial target.

Vendor Management

• Lead the team in the management of all contractors on site and off site to ensure they perform to the required standards (including inspection of vendors' works)
• Conduct vendors' meetings and maintain the contract relationship in accordance with the local standards and regulations in the Subcontractors Management Law.
• Assist in the procurement of vendors and services as required working with the account Finance Controller.

Administration

• Administration works related with above (such as data creation, aggregation and analysis, services tracking locally and on the Helpdesk service tracking system both).
• Support other JLL members to achieve the purpose of site team operation, to meet the service level agreement.

Core Competencies

• Work well with key stakeholders and other departments / functions
• Possess the requisite technical skills such as basic of HVAC, Electric Equipment working synergies
• Understanding the basic project management skill, such as scheduling, task tracking, risk mitigating technique and execution
• Establish and maintain good relationships with colleagues to contribute to the effective teamwork
• Communicate effectively orally and in writing
• Positive influence on others
• Listen actively, think globally and act locally
• Team player, motivate and engage with colleagues