仕事内容:
【仕事概要】
大手ケーブルテレビ会社のコールセンターにて加入促進業務を担当
【具体的な業務内容】
- 加入者・未加入者への各種サービスの提案
- 未加入サービスの訴
- 各種契約内容の変更受付
- 他部署への依頼対応
- 獲得・変更に伴うオペレーション業務
アピールポイント:
【将来のキャリアパス】
将来的には自社カスタマーセンターのリーダー職を目指せる
【入社後の流れ】
- CATV会社のコールセンターでスタート
- 入社後2か月間の研修あり
- └ フロア見学、勤怠管理方法の習得
- └ 商品知識、電話対応の研修
- 研修後も先輩社員がサポート
【その後のステップ】
- 約2年後、自社センターへ業務移行
- アルバイトスタッフの育成・マネジメント
- センターの予算管理など管理職を目指せます
【変更の範囲:会社の定める業務】
【選考フロー】
書類選考/適性検査/面接1回
求める人材:
- 未経験歓迎
- 学歴不問
- シフト勤務可能な方
勤務時間・曜日:
8:45~19:15の間で7.25時間(7時間15分)
※シフトパターン ①9:00~17:15 ②10:00~18:15 ③11:00~19:15
※休憩時間は1時間
休暇・休日:
- 完全週休2日制(シフト制)
- 年末年始休暇
- 有給休暇(入社6ヶ月後に10日付与〜勤続年数に応じて最大20日)
- 慶弔休暇
- 夏期休暇
- 産前産後休暇
- 育児休暇
勤務地:
- 転勤
転勤無し
- 受動喫煙防止措置
対策あり(屋内禁煙)
アクセス:
JR山手線巣鴨駅
都営三田線巣鴨駅
- JR山手線「巣鴨」駅から徒歩12分
- 「駒込」駅から徒歩10分
- 都営地下鉄三田線「千石」駅A3出口から徒歩5分
- 東京メトロ南北線「駒込」駅から徒歩10分
給与:
想定年収:250万~300万
月給 20万円〜23万(基本給)+ 各種手当 + インセンティブ
賞与: 年1回、給与改定: 年2回
残業手当、家族手当、住宅手当など各種手当あり
待遇・福利厚生:
- 各種社会保険完備
- 研修あり
- 福利厚生施設利用制度
- 社内表彰制度
- 退職金制度
- サークル活動
- 建通ファクトリー(社内ベンチャー制度
その他:
求人ID:327
職業紹介事業者:株式会社イーチキャリア
【事業内容】
有料職業紹介事業 (許可番号:13-ユ
フリーランス支援サービス
雇用形態: 正社員
給与・報酬: 200,000円 - 230,000円 月給
平均所定労働時間(1か月当たり): 160時間
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