L&D Instructional Design Manager

2日前

Tokyo Cartier Permanent
KEY RESPONSIBILITIES

SET LEARNING AND DEVELOPMENT PRIORITIES: 25%

  • Identify specific needs for improvement to enhance staff skills in line with market/network objectives.
  • Establish Japan training plan and deployment methods utilizing L&D team as well as; engaging department heads and building their commitment on the training plan.
  • Align with business strategy and regional goals.
  • Define and roll-out the training strategy and action plan according to HQ guidelines and in coordination with HQ and market specific development needs.
  • Participate in HQ main trainings: TTT (Train The Trainer) for all categories to roll-out locally.
  • Develop blended learning environment through digital platform.

    • TEAM DEVELOPMENT AND MANAGEMENT: 25%

  • Support trainers under Senior Manager's supervision and provide direction for L&D team.
  • Maximize additional internal available resources to complete all training projects; whilst occasionally sourcing, identifying and collaborating with external vendors to develop and/or deliver training initiatives as appropriate.
  • Express ownership within the L&D on all training topics such as commercial and people development while working collaboratively with the internal key stakeholders (Management team / Commercial Division / CRC / Central L&T) and Human Resource Business Partners.
  • Act as a go-between for anyone with questions or queries regarding training and development plans.
  • Assist L&D Sr. Manager to adapt and deploy the Maison L&D strategy and vision at local level making sure L&D culture is understood and implemented at all levels.
  • Strategic support of the L&D trainers.
  • Drive the team to exceed goals successfully.
  • Lead any company project to meet the business objectives in collaboration with other departments.

    • PROGRAM DELIVERY: 25%

  • Manage the delivery of core and specialized sales and management development programs to train management and sales professionals to act as key sales drivers.
  • Travel to carry out training sessions to introduce the training or strategy to markets.
  • Draw and deliver an overall or individualized training and development plan that addressed needs and expectations.
  • Collaborate with HR to organize/drive Maison's Career Committee cycles for both corporate and boutique employees.
  • Work together with HRBP and people managers to create individual development plan for identified talents as well as to follow up the individual career development journeys.

    • PROGRAM/PROJECT ADMINISTRATION: 20%

  • Design the training modules that are relevant to accompany the introduction of Watches, Jewellery and High-end pieces collections in the trade.
  • Manage training logistics, translations, communications, and documentations and provide both regular and ad hoc reporting to the Central L&T.
  • Monitor improvement of service standards within the boutiques through different key performance indicators (Sales targets, Client Engagement Barometer etc.,).
  • Constantly check of the competition environment: know the key players in the markets in terms of product offer and Cartier competitive advantage.
  • Share and exchange with Central L&T on local actions, best practices, and expectations.
  • Develop and follow up action plans related to results of Client Engagement Barometer.
  • Visit boutiques regularly to see their boutique situations and communicate with Commercial Team and Boutique Management.

    • MANAGE BUDGET: 5%

  • Monitor and control L&D budget.

    • SKILLS

  • Analytical and possess creative problem-solving skills to identify training needs.
  • Strong interpersonal skills to interact with diverse people and organizations.
  • Possess selling knowledge and skills especially for Jewellery, Watches and High-end pieces.
  • Excellent communication, presentation, public speaking, and persuasive skills
  • Good organizing ability
  • Interpersonal skill with the ability to be engaging and motivating with others in a consistent manner both in English and Japanese.
  • Self-motivated, independent, and proactive in identifying action steps required to achieve the Maison's objectives and priorities.
  • Communicate ideas and concepts clearly and accurately both written and verbal.
  • Writing and editing skills and attentive to details

    • JOB PROFILE

    Required experience:

  • 5+ years experiences of developing and delivering specialized training and people development training for a luxury company.
  • 3+ years management experience
  • Knowledge of watches and/or Jewellery a plus

    • Technical skills / abilities:

  • Native fluency in Japanese and business fluency in English (French is a plus)
  • PC skills (word/Excel/PowerPoint)

    • Personal qualities/skills:

  • Critical thinker and creative varied approaches
  • Great sense of client-oriented
  • Full of curiosity
  • Free-spirited of character
  • Culture of beauty and passion
  • Open mindedness
  • Generosity
  • Sharing
  • Respect
  • Riguor
  • Independence
  • Great sense of teamwork

    • L&D Instructional Design Manager

      2日前

      Tokyo Cartier Permanent

      KEY RESPONSIBILITIES SET LEARNING AND DEVELOPMENT PRIORITIES: 25% · Identify specific needs for improvement to enhance staff skills in line with market/network objectives. · Establish Japan training plan and deployment methods utilizing L&D team as well as; engaging depart ...

    • Program Manager フルフィルメントセンター事業企画, Fulfillment Network planning

      2日前

      Tokyo Amazon Japan G.K. フルタイム

      アマゾンは "地球上でもっとも豊富な品揃え"と"地球上でもっともお客様を大切にする企業であること"をミッションとして掲げて事業を行っています。アマゾンの提供するCustomer Experience(顧客満足度)は品揃え、低価格および利便性の三つの柱があり、当社はそれらのCustomer Experienceを継続的な改善活動およびイノベーションの創出を通して実現し、事業を拡大しています。アマゾンジャパンでは、この事業に貢献して頂ける経験豊富な人材を求めています。 · Fulfillment Network Planning チームは、今よりさらに最高の ...

    • Sr. Program Manager, Launch Planning

      2日前

      Tokyo Amazon Japan G.K. フルタイム

      Amazon Logistics(AMZL)は、Amazonのラストマイル輸送を管理し、お客様に高品質で魅力的な配送サービスを提供する使命を担う部門です。配送コストの最適化、配送スピードの向上に尽力しながら、物流網を更に拡大すべく 最終配送拠点であるデリバリーステーション(DS)の全国展開に注力しています。プランニング、エンジニアリング、テクノロジー、プロジェクトマネジメントなどの多彩なチームがDSのメンバー、あるいは外部の配送企業と連携してオペレーションを遂行しています。また、グローバルチームと連携しながら、Amazon独自のテクノロジーを駆使した画期 ...

    • Finance Legal

      2日前

      Tokyo Crédit Agricole CIB CDI

      Description du poste · l Finance Legal based in Tokyo covering general finance legal work of CACIB on a full time basis · l Reporting to Head of Legal, Japan (based in Tokyo). · l Assisting all Business Lines in CACIB (including CASEC where necessary) in respect of legal matters ...

    • Data & Analytics Manager

      2日前

      Tokyo British American Tobacco Permanent

      BATJ · SENIORITY LEVEL: Manager · FUNCTION: Digital Business Solutions · LOCATION: Tokyo, Japan · ROLE & RESPONSIBILITIES · Manage a team of data scientists, data engineers and BI engineers to build and improve D&A products for the DRBU (Direct Reporting Business Units). The D ...

    • Demand Sr. Program Manager, JP SCM Capacity Planning

      2日前

      Tokyo Amazon Japan G.K. フルタイム

      Amazon Japanサプライチェーン部門では、オペレーション部門の代表として中長期の需要予測(売上、出荷、入荷、在庫)における一連の計画プロセスを、国内外に点在している関係部署、その計画を軸に実行計画を策定する部内のパートナーと連携しながら、カスタマーフルフィルメント全体におけるコスト最適化を担うプログラムマネージャーを募集しています。 · Amazon Japanは毎年著しい成長を継続しており、高品質なオペレーションと緻密に設計されたロジスティクネットワークがその成長を支えています。今日、人材不足が謳われている物流業界では、毎年増加している物量への ...

    • HR Operation Specialist

      2日前

      Tokyo Waters Corporation Regular jobs.contract_type_full_time

      Responsibilities · Ensure compliance with country specific laws & regulations, effective, efficient & consistent administration of compensation, benefits, employee relations, recruiting and L&D activities for managers and employees. · Participates in formulating and administeri ...

    • Engineering System Development Manager

      2日前

      Tokyo LeaddMe

      Our client, a leading automotive company, is seeking an experienced professional for the LiDAR Development Lead position. This role is based in Japan and involves overseeing the development and technical deliverables of LiDAR systems. · Key Responsibilities: · Develop and manage ...

    • SW Project Manager

      1週間前

      Tokyo Isearch worldwide Permanent

      Responsibilities:The SW Project Manager is responsible of managing the planning and technical activities of the software development from the design phase till the complete integration, validation & start of production of the projects. · Contributes to the definition of the softw ...

    • Trainer

      2日前

      Shinjuku Cartier Permanent

      KEY RESPONSIBILITIES Develop Learning Strategy and Plans: 25% · Prepare and facilitate training sessions for all new and existing employees; Cartier history, stories, selling techniques of Watches, Jewellery, High-end pieces, and Accessories. · Plan, organize and coordinate ...

    • DCEO Facility Engineer, NRT West

      1日前

      Tokyo Amazon Data Services Japan G.K. - B45 Full time

      - About AWS - · Diverse Experiences · AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or i ...

    • Head of Consumer

      1週間前

      Tokyo Galderma Full time

      With a unique legacy in dermatology as well as decades of cutting-edge innovation, Galderma is the pure-play dermatology category leader, present in approximately 90 countries. We deliver an innovative, science-based portfolio of premium flagship brands and services that spans th ...

    • Manager, FP&A, APAC

      6日前

      Tokyo NBCUniversal Full time

      Job Description · JOB OVERVIEW · The primary focus of this role is to work in a team to design, build, and manage a financial planning, analysis, & reporting function for APAC UP&E Finance: · Fit-for-purpose for a start-up environment, focusing on areas that best support the gro ...

    • Corporate Planning Candidate for a manager

      2日前

      Tokyo Rakuten Full time

      Description · : Department Overview · There are various businesses under Commerce & Marketing Company such as Rakuten Ichiba, Rakuten Travel, Marketing Business and so on. The position is responsible for Marketing Business which covers Advertisement, Data and Media. Business P ...

    • Senior R&D Systems Engineer

      2日前

      Tokyo ispace, inc.

      As the advanced research & development (ARD) systems engineer, you will participate in next generation lunar transportation, infrastructure, and resource utilization system architecture creation from initial concept to system preliminary design level. · You will be part of a mul ...

    • Account Director

      2日前

      Tokyo synchronoss

      How you will help: · Executive Relationships Management: · Clearly establish relationships with Executive Directors, Directors and Managers within our clients. The customer should identify you as a trusted partner who solves complex business problems. · Middle Mgt and Working Le ...

    • FP&A Manager

      2日前

      Tokyo Abbott

      Primary Function/Goals/Objectives · The primarily role of this position is to support business in the areas of · A) P&L forecasting and actuals reporting mainly on revenue to margin forecast modeling. · B) Revenue driven trade working capital (Account Receivables/ Inventories) a ...

    • Finance Business Partner for Brands, Strategic Finance Department

      1週間前

      Tokyo Shiseido

      Location: Shiodome · Division: Strategic Finance Department · Job level: Staff · Reports to: Group Manager · Contract type: Permanent · Organization / Mission (組織 / ミッション) · To become the most integral part of the management team to support the creation of value by identify ...

    • Engineer member, Planning Section

      1週間前

      Tokyo Rakuten Mobile Full time

      Description · : ■ About Organization Division · IP & Transport Eng. & Ops Division Division is mainly responsible for the construction, expansion, and improvement of the backhaul network that supports Rakuten Mobile's services. · Backhaul construction work includes IP layer ...

    • Corporate Planning

      1週間前

      Tokyo Rakuten Full time

      Description · : Business Overview · Commerce & Marketing Company provides advertising and marketing services that include media business, digital ad business, research business, and influencer business. · We provide comprehensive support not only from a revenue perspective as ...

    • HR Operation Specialist

      1週間前

      Tokyo Waters Corporation Regular jobs.contract_type_full_time

      Overview · This role provide HR support an employee population for Nihon Waters and TA Instruments Japan. It will have a responsibility for a range of HR activities and support all employees in the organization up to functional leaders by strong partnership and collaboration wit ...