仕事内容:
デジタルパワー関連製品のアフターサービス業務
太陽光発電所向けの大型蓄電池や太陽光インバータを中心に、法人・個人のお客様へ高品質なアフターサービスを提供します。
顧客からの問い合わせ対応(電話・メール) 製品不具合、保証対応、設定方法、技術的な質問などに対応し、状況を把握したうえで最適な解決策を提案します。 即答が難しい場合は社内で確認し、適切な回答を行います。
本社・工場・R&Dチームとの技術連携
解決が困難な不具合や特殊な問い合わせについては、本社と連携し、原因分析・対策検討を行ったうえで、顧客対応まで一貫して担当します。
現地対応・出張業務
設定作業、トラブル対応、製品補修・交換、トレーニングなどが必要な場合は、顧客先へ出張し対応します。 業務上、出張は比較的多く発生します(※休日対応は稀にあり)。
説明会・技術説明の実施
製品の工事・設定・運用に関する説明会にて、顧客向けに技術説明を行います。
各種技術資料・報告書の作成
製品不具合報告書、見解書、操作手順書、トレーニング資料などを、Microsoft Office(Word/Excel/PowerPoint)を使用して作成します。
求める人材:
将来性の高いエネルギー分野でスキルアップ
再生可能エネルギー関連の知識を習得し、市場価値の高い人材へ成長できます。
成長を実感できる環境
日々の業務を通じて知識と経験が蓄積され、着実にスキルアップできます。
将来につながる仕事
社会貢献性の高い再生可能エネルギー分野で、安定かつ将来性のあるキャリアを築けます。
勤務時間・曜日:
9:00~18:00(休憩1時間・実働8時間)
完全週休2日制(土・日)、祝日休
休暇・休日:
完全週休2日、土日祝休み
有休7ヶ月目〜(初年度10日、最大20日)
勤務地:
※勤務地の変更の範囲:客先常駐となるため案件によります。
アクセス:
最寄り駅:日比谷線・神谷町駅 徒歩2分
給与:
評価により昇給あり(年1回)
待遇・福利厚生:
契約期間3ヶ月〜(更新あり)
※長期就業前提のぽじしょんです※
その他:
オンライン面談可
雇用形態: 契約社員
給与・報酬: 330,000円 - 480,000円 月給
平均所定労働時間(1か月当たり): 160時間
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