EC Innovations is one of the world's fastest growing multilingual Language Service Providers, with several regional headquarters and 17 global offices. The company offers full localization support in 140+ languages and 260 locales, prioritizing customer-centricity and high-quality standards.
Job Summary:
The Project Manager will oversee client requests, focusing on excellence and customer satisfaction.
Based in Tokyo, this role involves collaboration with our Japan team and Global Operations Team to ensure customer satisfaction.
Responsibilities:
- Manage multilingual localization projects through their life cycle, ensuring timely delivery, budget adherence, and quality standards.
- Maintain clear communication with clients to understand their needs and provide regular project updates.
- Utilize localization tools and software to manage projects efficiently, perform word count analysis using CAT tools, and prepare quotations.
- Help resolve issues that may arise during the localization process.
- Contribute to the continuous improvement of our localization processes and systems.
- Provide support to senior project management as needed.
- Prepare reports and coordinate tasks with cross-functional teams.
Requirements:
- Bachelor's degree in game, manufacture, life science, IT, or related fields.
- Proficient with localization tools and software.
- Advanced Microsoft Office skills (Excel, Word, PPT).
- Excellent verbal and written communication skills.
- Ability to work independently and meet deadlines under pressure.
- Knowledge of financial and/or regulated clients' expectations.
- Positive mindset and excellent interpersonal skills.
- Strong customer service skills and ability to multitask.
Experience:
- 1-2 years of experience in localization, preferably in a project management role.
- Bilingual Japanese and English language proficiency.
Salary: Estimated ¥6,000,000 - ¥8,000,000 per annum, depending on experience.
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Chiyoda City EC InnovationsJob Description · At EC Innovations, one of the fastest growing multilingual Language Service Providers in the world, we have several regional HQs and 17 strategic global offices. Our team of 650 plus full-time employees offers full localization support into 140+ languages and 26 ...
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Chiyoda City EC InnovationsEC Innovations is one of the world's fastest growing multilingual Language Service Providers, with several regional headquarters and 17 global offices. The company offers full localization support in 140+ languages and 260 locales, prioritizing customer-centricity and high-qualit ...
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