Job Summary

Infor is seeking a Solution Consultant (Presales) with solid experience in the Food & Beverage (F&B) manufacturing industry and Enterprise Resource Planning (ERP) systems to join our Japan team. This role focuses on delivering compelling, value-driven demonstrations of Infor CloudSuite solutions, particularly for F&B manufacturing processes, while collaborating with sales, consulting, and partner teams to drive customer success.

The Solution Consultant will act as a trusted advisor, leveraging their F&B industry knowledge and ERP expertise to articulate business value, scope tailored solutions, and contribute to strategic engagements. This position is ideal for individuals who can quickly assimilate into an existing presales team, adapt to Infor's solutions, and support complex sales cycles with confidence.

Duties and Responsibilities

* Solution Demonstrations & Presentations:

* Deliver compelling, tailored demonstrations of Infor CloudSuite solutions, focusing on F&B manufacturing processes such as procure to pay, order to cash, finance, product lifecycle management (PLM), and quality management.

* Present to diverse audiences, including end-users, management, and C-level executives, both remotely and in-person, showcasing standard industry capabilities and tailored POC scenarios as needed.

* Differentiate Infor's solutions from competitors by highlighting unique value propositions and business outcomes.

* Customer Engagement & Strategy:

* Conduct discovery sessions to uncover customer business needs, strategic objectives, and key metrics driving solution evaluations.

* Translate customer requirements into detailed technical offerings, proposals, and strategic technology roadmaps aligned with Infor solutions.

* Partner with account executives to define account strategies, scope solutions, and prepare for prospect interactions.

* Team Collaboration:

* Integrate seamlessly into the existing Solution Consulting team, collaborating with sales, consulting, product marketing, and value engineering teams to develop and execute compelling presentations and demonstrations.

* Support the transition from sales to implementation by creating high-level project blueprints and delivery roadmaps that align with customer goals.

* Mentor junior team members as needed, sharing industry and solution insights to enhance team performance.

* Value Selling & Configuration:

* Conduct value assessments to identify and quantify customer-specific business benefits, aligning these insights with tailored presentations and demonstrations to showcase Infor CloudSuite's value.

* Configure demo instances for proof-of-concept (POC) scenarios to demonstrate the feasibility and business impact of Infor solutions.

* Stay updated on upcoming product functionality, enhance demonstration environments, and share configurations with the Solution Consulting team.

* Provide technical, product, and non-functional responses for RFIs and RFPs, emphasizing value-driven solutions.

* Continuous Improvement & Knowledge Sharing:

* Contribute to the Solution Consulting community by maintaining RFP response repositories, presentation collateral, and demo content.

* Participate in marketing events, trade shows, and value engineering engagements to promote Infor's F&B solutions.

* Drive continuous improvement by sharing knowledge, configurations, and best practices with the team.

* Travel & Flexibility:

* Travel as required within Japan and occasionally internationally for customer engagements, team collaboration, and professional development.

Skills/Qualifications/Experience

* Industry Expertise:

* 5-8 years of experience in the Food & Beverage manufacturing industry, with knowledge of processes such as procure to pay, order to cash, finance, PLM, or quality management.

* Strong understanding of F&B-specific business processes, challenges, and regulatory requirements.

* ERP & Technical Skills:

* 5-8 years of experience with ERP systems (e.g., Infor CloudSuite, Oracle, SAP, NetSuite, Microsoft Dynamics, or similar enterprise applications).

* Solid technical understanding of cloud concepts, software platforms, and technical architecture.

* Hands-on experience configuring demo instances for enterprise-level software applications.

* Presales Experience:

* Proven experience in presales or solution consulting roles, supporting complex sales cycles for enterprise software.

* Ability to quickly assimilate into a presales team and ramp up on Infor's solutions, leveraging prior ERP experience.

* Strong business acumen with the ability to conduct value assessments and articulate business value to diverse stakeholders.

* Communication & Interpersonal Skills:

* Fluent in Japanese; proficiency in English is preferred for global collaboration.

* Excellent presentation and communication skills, with the ability to connect with and influence stakeholders at all levels (end-users to C-level).

* Preferred Qualifications:

* Experience with Infor CloudSuite (particularly M3) is an advantage.

* Ability to manage multiple customer engagements and internal priorities with minimal supervision.

* Eagerness to learn new software solutions and understand interoperability between applications.

* Tertiary qualification in a business, technology, or related field is preferred.

About Infor

Infor is a global leader in business cloud software products for companies in industry specific markets. Infor builds complete industry suites in the cloud and efficiently deploys technology that puts the user experience first, leverages data science, and integrates easily into existing systems. Over 60,000 organizations worldwide rely on Infor to help overcome market disruptions and achieve business-wide digital transformation.

For more information visit

Our Values

At Infor, we strive for an environment that is founded on a business philosophy called [1] Principle Based Management (PBM) and eight Guiding Principles: integrity, stewardship & compliance, transformation, principled entrepreneurship, knowledge, humility, respect, self-actualization. Increasing diversity is important to reflect our markets, customers, partners, and communities we serve in now and in the future.

We have a relentless commitment to a culture based on PBM. Informed by the principles that allow a free and open society to flourish, PBM prepares individuals to innovate, improve, and transform while fostering a healthy, growing organization that creates long-term value for its clients and supporters and fulfillment for its employees.

Infor is an Equal Opportunity Employer. We are committed to creating a diverse and inclusive work environment. Infor does not discriminate against candidates or employees because of their sex, race, gender identity, disability, age, sexual orientation, religion, national origin, veteran status, or any other protected status under the law. If you require accommodation or assistance at any time during the application or selection processes, please submit a request by following the directions located in the FAQ section at the bottom of the webpage.

At Infor we value your privacy that's why we created a policy that you can read [2] here.

References

Visible links