Hokkaido Sharp Brains

Network Engineer – Level 1 (On-Site | Airport, Japan)

Duration:
1-Year Contract

Employment Type:
Full-Time / On-Site

Location:
CTS Airport

Contract:
Freelance

Contract duration:
1 year extendable

Key Responsibilities

  • Provide daily monitoring, maintenance, and troubleshooting of airport IT systems:
  • CUTE:
    262 units
  • CUSS:
    38 units
  • eGate:
    6 units
  • PFM & BPM:
    Support included
  • Diagnose and resolve hardware, software, and connectivity issues.
  • Coordinate with Level 2/3 engineers and remote support teams for escalations.
  • Perform system health checks, performance monitoring, and preventive maintenance.
  • Support end users with ticketing, incident reporting, and resolution tracking.
  • Maintain accurate documentation of configurations, incidents, and asset updates.

Technical Requirements

  • Intermediate-level knowledge of
    Windows Server
    and
    TCP/IP networking
    .
  • Strong understanding of
    LAN/WAN
    , switching, routing, and network devices.
  • Basic troubleshooting skills for
    hardware, OS, and peripheral devices
    .
  • Prior experience with
    airport IT systems
    or similar critical environments is a plus.

Working Hours

06:00 AM – 07:00 PM (JST) (Rotational Shift)



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