Amazon Web Services (AWS) is seeking an exceptional Global Account Manager to lead strategic engagement with one of our most significant global retail customers headquartered in Japan.

This role sits within the AWS Industries organization, specifically supporting our Retail & Consumer Goods business unit across the Asia Pacific & Japan (APJ) region.

As a Global Account Manager, you will be responsible for driving cloud transformation and business outcomes for a large-scale global retailer with complex, multi-regional operations.

You will serve as the primary AWS relationship owner, orchestrating resources across AWS to deliver comprehensive solutions that address both Japan-specific requirements and global business objectives.

Key job responsibilities

Strategic Account Leadership

Own the overall relationship and business outcomes for a global retail IBU account headquartered in Japan
Develop and execute comprehensive account strategies that align AWS capabilities with customer's digital transformation objectives
Drive C-level engagement across customer's Japan headquarters and global operations
Orchestrate complex, multi-regional sales motions involving teams across APJ, NAMER, and EMEA

Business Development & Growth

Identify and develop new opportunities across the customer's global footprint, with particular focus on Japan market dynamics
Build and execute go-to-market plans that address retail-specific use cases including omnichannel commerce, supply chain optimization, customer experience transformation, and data-driven merchandising
Drive adoption of AWS services across compute, storage, databases, analytics, AI/ML, and industry-specific solutions
Achieve ambitious revenue targets while maintaining high customer satisfaction scores

Industry Expertise & Thought Leadership

Serve as a trusted advisor on retail industry trends, best practices, and innovation opportunities
Leverage deep understanding of Japanese business culture and retail market dynamics
Apply Amazonian principles and AWS retail reference architectures to customer challenges
Facilitate knowledge sharing between customer and AWS retail practice globally

Cross-Functional Collaboration

Lead virtual teams including Solutions Architects, Professional Services, Partner teams, and AWS service teams
Manage inbound coordination for global customer initiatives originating from other regions
Build and leverage partner ecosystems to deliver comprehensive solutions

A day in the life

A day in the life

Diverse Experiences

AWS values diverse experiences.

Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply.

If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying.

Why AWS?

Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform.

We pioneered cloud computing and never stopped innovating — that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.

Inclusive Team Culture

AWS values curiosity and connection.

Our employee-led and company-sponsored affinity groups promote inclusion and empower our people to take pride in what makes us unique.

Our inclusion events foster stronger, more collaborative teams.

Our continual innovation is fueled by the bold ideas, fresh perspectives, and passionate voices our teams bring to everything we do.

Mentorship & Career Growth

We're continuously raising our performance bar as we strive to become Earth's Best Employer.

That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.

Work/Life Balance

We value work-life harmony.

Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture.

When we feel supported in the workplace and at home, there's nothing we can't achieve.

About The Team

The AWS Industries team is committed to helping industry customers enable their digital transformation journeys.

Our primary goal is to meet customers in their cloud journeys and work backwards from their industry-specific needs to transform their businesses and industries.

Our team focuses on business outcomes and industry use cases on behalf of our customers, whether that is how we build products and solutions, how we sell, how we deliver, or how we partner.

Within the Retail & Consumer Goods practice, we work with the world's leading retailers to reimagine customer experiences, optimize operations, and drive innovation at scale.

Basic Qualifications

Fluency in Japanese and professional proficiency in English
8+ years of direct sales or business development in software, cloud or SaaS markets selling to C-level executives experience
Experience working with, presenting to, and negotiating with C-level executives, IT, lines of business, procurement, finance, legal and internal stakeholders for sizeable commercial/enterprise deals
Experience creating and implementing long-term transformational account strategies in a customer-facing role or equivalent
Experience working with global retail or consumer goods companies

Preferred Qualifications

5+ years of experience in the retail or consumer goods industry
Deep understanding of Japanese business culture and enterprise decision-making processes
Experience managing global accounts with operations across multiple regions
Proven ability to develop and execute multi-year strategic account plans
Track record of building profitable partner ecosystems and alliance relationships

Our inclusive culture empowers Amazonians to deliver the best results for our customers.

If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information.

If the country/region you're applying in isn't listed, please contact your Recruiting Partner.

Company - Amazon Web Services Japan GK


Job ID:

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