Tech Mahindra is looking for a skilled and motivated ServiceNow Business Analyst who is fluent in both Japanese and English to join our growing ServiceNow team.
If you're passionate about streamlining business processes, working across global teams, and delivering high-impact solutions on the ServiceNow platform, we'd love to hear from youKey Responsibilities:
Work with business stakeholders to understand their needs and map them to ServiceNow solutions. Understands little design on ITSM and other key ServiceNow modules (if appliable).
Roles include ServiceNow ITSM Development, Configuration, Integration, and Business Analysis
- Analyze existing business workflows and identify opportunities for automation and process improvement using ServiceNow Flow Designer, Orchestration
- Develop clear user stories, functional specifications, and process documentation that guide the development and configuration of ServiceNow applications.
- Act as the liaison between business users and technical teams, ensuring that requirements are translated into actionable technical solutions.
- Coordinate and participate in UAT (User Acceptance Testing), ensuring the functionality meets business requirements and is free of critical defects. Also participate in any testing as part of Tester.
- Support in change management activities, assist in user training, and provide documentation for new features and processes in ServiceNow.
Japanese Lingual Skill as a critical requirement for client communication and delivery.
Required Qualifications:
Foundational understanding of ServiceNow ITSM with 6+ yrs of experience (knowledge of additional modules is a plus)
Strong communication and interpersonal skills in both Japanese and English
Ability to analyze workflows and propose effective ServiceNow solutions
Experience writing business documentation and process flows
Comfortable working in cross-functional, multicultural teams
Why Join Tech Mahindra?
Work with a global leader in digital transformation and IT services
Gain exposure to enterprise-level ServiceNow projects
Collaborate in a bilingual work environment with top-tier international clients
Opportunities for career growth and continuous learning within the ServiceNow ecosystem
Apply now and become part of a dynamic digital transformation journey with Tech Mahindra
If you meet all the requirements outlined for this role, we encourage you to apply.
Please note that only shortlisted candidates will be contacted.
Tech Mahindra is an Equal Employment Opportunity employer. We promote and support a diverse workforce at all levels of the company.
All qualified applicants will receive consideration for employment without regard to race, religion, color, sex, age, national origin, creed, family status, social status, disability, labour union membership, pregnancy or related condition, political affiliation, ethnicity, sexual orientation, marital status, military/veteran status or any other characteristic protected by applicable law / regulations.
All applicants will be evaluated solely on the basis of their ability, competence, and performance of the essential functions of their positions with or without reasonable accommodations.
Show more Show less-
Business Analyst
4週間前
Tokyo Specialized Group ￥1,755,000 - ￥3,510,000 per year+Job summary · ビジネスアナリスト · +マネジメントダッシュボードの開発: · 小売業のKPIを可視化するためにTableauを用いてダッシュボードを作成します。 · データ分析: · データを分析し、ビジネス改善の提案を行います。 · ...
-
Business Analyst
2ヶ月前
Tokyo Rapyuta Robotics ￥3,240,000 - ￥7,920,000 per year私たちは、「Empathy(共感)」というコアバリューに基づき、「きつい」「汚い」「危険」な仕事を自動化し、人々がより知的で創造的な仕事にチャレンジできる社会を実現したいと考えています。世界でも最先端の制御技術および人工知能技術を活用した、ロボティクスプラットフォームやロボットソリューションの開発と、企業への導入・運用支援を行うことで、この社会の実現を目指しています。 · 導入検討フェーズにおける顧客データ分析と導入プランの設計・提示 · 倉庫業務の理解とオペレーションデータ解析、ボトルネック可視化、改善策の立案・提案 · 倉庫シミュレーション実行と結果 ...
-
Business Analyst
4週間前
Tokyo Specialized Group ￥50,000 - ￥64,000 per yearビジネスアナリスト・消費財・小売 · ロールは、Tableauを利用したマネジメントダッシュボードの開発と分析を通じて、戦略的計画や新規ビジネスの立ち上げをサポートする機会が与えられます。 · ...
-
Business Analyst
2日前
Tokyo, Japan ReachExt K.K.当社の契約管理システム(Guidewire)の開発及び運用をビジネスサイドで担当いただきます。 · ...
-
Japan Oracle ￥4,200,000 - ￥8,400,000 per yearOracleJapanStrategy&Operations · セールスオペレーション・アナリスト · ビジネスマインド、クリティカルシンキング、柔軟性、自律性、積極的な行動力、問題解決能力、ならびに優れたコミュニケーション能力と高いコラボレーション能力が求められます。 · 游수:本,？, ＠ · ...
-
Tokyo Thermo Fisher Scientific Full time￥3,500,000 - ￥7,000,000 per yearE1 IT Business Analystの日本国内ユーザーのサポートと新規開発改修案件をグローバルサポートチームと協力し行います。 · ...
-
Business Analyst 3-Ops
20時間前
Japan Oracle· セールスオペレーション・アナリストを募集しています。各事業領域における戦略を深く理解したうえで、経営層および事業リーダーを直接支援するポジションとして、Go To Market戦略の策定と推進、高品質で効率的な営業フォーキャストやパイプライン管理をリードします。ビジネスマインド、クリティカルシンキング、柔軟性、自律性、積極的な行動力、問題解決能力、および優れたコミュニケーション能力と高いコラボレーション能力が求められます。 · 経営層ならびに事業責任者を直接支援しながらのビジネスプランニング · 市場環境・ビジネス状況・短期&中長期目標・リーダーの ...
-
東京都 区, フィデル・コンサルティング(株) ￥40,000,000 - ￥50,000,000 per yearIT Industry career up in support. · Job location: Tokyo, Japan. Salary: ¥40,000,000 - ¥50,000,000 per year. Job description: · Biz needs and product direction connection bridge role as a business analyst requirement analysis and improvement proposal to create meaningful impact. · ...
-
Tokyo Specialized Group ￥4,500,000 - ￥9,000,000 per yearプレミアム飲料業界のリーディングカンパニーが、日本国内での業績管理を支援する商業財務シニアアナリストを募集しています。このポジションは、商業およびマーケティングチームの戦略的パートナーとして、ブランド、チャネル、顧客全体にわたるインサイトを提供する重要な役割を担います。柔軟な勤務体系(ハイブリッド、勤務地・勤務時間の柔軟性)を提供し、包括的で支援的、そしてエンパワーメントを重視する職場環境が特長です。 · ...
-
Taito Michael Page新設のビジネスアナリスト組織の立ち上げに携われる要件定義から開発フェーズまで幅広く関与できる企業情報急成長中の企業で、IT戦略と業務改善を担う重要ポジションです。柔軟な働き方と高い有給取得率を誇り、グローバル標準に基づく業務遂行が可能な環境です。 · ...
-
Taitō, Tokyo Michael Page新設のビジネスアナリスト組織の立ち上げに携われる · 企業情報を分析し、開発フェーズまで幅広く関与できる · ...
-
Business Analyst
2週間前
Tokyo GlobalLogic ￥2,000,000 - ￥2,800,000 per yearWe are seeking a Japanese-speaking Business Analyst (BA) to join our project team onsite in Japan. The ideal candidate will bridge communication between Japanese customers and offshore delivery teams, analyze business and system requirements, and support the overall project lifec ...
-
Business Analyst
1週間前
Tokyo NEX-GEN CorporationWe are seeking a Business Analyst with strong Insurance knowledge to speak and understand business requirements from Business users. The ideal candidate will have experience working with offshore teams and possess strong leadership skills. · ...
-
Business Analyst
4週間前
Tokyo HCLTech ￥400,000 - ￥600,000 per yearWe are seeking a highly motivated Bilingual Business Analyst who is fluent in both Japanese and English to bridge the gap between business needs and technical solutions. · The ideal candidate will work closely with stakeholders across regions to gather requirements, analyze busin ...
-
IT Business Analyst
4週間前
Tokyo Hays ￥4,000,000 - ￥12,000,000 per yearWe are seeking an IT Business Analyst to join a dynamic team working on high-impact projects, including M&A integrations and system enhancements. You'll be part of a multicultural environment with cutting-edge technology and processes, supporting business transformation initiativ ...
-
Business Analyst
2ヶ月前
Tokyo Creative Synergies Group ￥4,000,000 - ￥8,000,000 per yearWe are seeking an experienced Business Analyst with expertise in the banking and financial services domain. The candidate will gather and analyze requirements, document workflows, and support solution implementation for digital and core banking systems. · Gather, document, and an ...
-
Business Analyst
2ヶ月前
Tokyo コグニザント Cognizant ￥4,000,000 - ￥6,000,000 per yearWe are seeking a Business Analyst to support the successful implementation of a cloud-based ELN system by bridging scientific workflows and technical capabilities. · Conduct stakeholder interviews and workshops to gather business and functional requirements. · Analyze current lab ...
-
Business Analyst
3週間前
Tokyo Tech Mahindra ￥700,000 - ￥1,900,000 per yearTech Mahindra is looking for a skilled and motivated ServiceNow Business Analyst to join their growing ServiceNow team. · ...
-
Business Analyst
2ヶ月前
Tokyo コグニザント Cognizant ￥900,000 - ￥1,200,000 per yearWe are seeking a Business Analyst to support the successful implementation of a cloud-based ELN system by bridging scientific workflows and technical capabilities. · Conduct stakeholder interviews and workshops to gather business and functional requirements. · Translate scientifi ...
-
Business Analyst
2ヶ月前
Tokyo Agoda ￥9,000,000 - ￥12,000,000 per yearAs a Business Analyst, you will be responsible for identifying new partners and opportunities, cultivating a relationship with them, and working together with them to deliver the best outcome for our end customers. · Translate internal briefs into analytical projects · Use and an ...
-
Business Analyst
1ヶ月前
Tokyo EssilorLuxottica ￥3,000,000 - ￥6,000,000 per yearJoin us in redefining the boundaries of what's possible as a Business Analyst. Monitor, streamline and analyze weekly, monthly and annual reports using SAP BusinessObjects and POS tools. · Compile, improve and analyze daily, weekly and monthly retail reports along with running da ...
