Business Overview
Rakuten Group is used by approximately 100 million customers based in Japan and 1 billion customers globally, and provides more than 70 services in various fields such as e-commerce, payment services, financial services, communications, media, and sports.
Commerce & Marketing Company provides a variety of services that make daily life more enjoyable and convenient, with a focus on internet services related to shopping, daily life, and leisure.
At the Rakuten Ichiba Planning Department, we work to shape the future of Japan's largest e-commerce marketplace.
We consider from various perspectives what the shopping site of the future should be, and what kind of positioning and services we should create to make it a sales floor of choice for customers.
In this department, we consider and realize the ideal delivery method that will satisfy all customers as the external environment changes in the medium to long term.
In order to meet the diverse delivery needs of customers, it is essential not only to strengthen customer services, but also to strengthen the logistics strategies of the stores that sell and ship products.
To achieve this, we develop functions for the systems used by stores, propose logistics solutions, and plan and develop new services to help strengthen the logistics of stores.
In this way, we promote the planning and execution of attractive plans for both customers who use Rakuten Ichiba and stores that operate on the site.
Changing delivery in Japan's largest marketplace has a big impact, and it is a job that attracts a lot of social attention.
The Core Platform Group is a team responsible for planning and improving the foundational commerce functions of Rakuten Ichiba.
Currently, the group is driving initiatives focused on the following key themes:
Fundamental overhaul of product information and registration structure
We are working on mid- to long-term initiatives to optimize the overall product structure on Rakuten Ichiba, aiming to enhance searchability and data usability.
We contribute to the conceptualization and structural planning of new sales platforms that could either complement or potentially succeed Rakuten Ichiba, by collaborating with and supporting other departments.
We handle adjustments and improvements to Rakuten Ichiba's payment services and related features, including responses to external specification changes.
Prioritization and management of development projects
We play a cross-functional role in organizing multiple development projects, setting priorities, coordinating schedules, and facilitating internal alignment to support smooth execution across Rakuten Ichiba.
Position
Why We Hire
This position is part of our efforts to further strengthen the team structure and support the mid- to long-term growth of the organization.
While the current team consists of highly skilled members, we are anticipating future role transitions and internal mobility, and are therefore looking to hire a new core member who can contribute to the next phase of the team's development.
Position Details
You will be engaged in multiple ongoing projects within the Core Platform Group (e.g., product data structure overhaul, next-gen platform exploration, payment domain updates, cross-team development prioritization).
Rather than being assigned to a single project, members are expected to flexibly contribute across initiatives, depending on their skills, experience, and team needs.
Define service requirements and design specificationsCoordinate and align with internal and external stakeholders
Lead project management tasks including milestone planning, scheduling, and risk mitigation
Analyze user behavior and business data to generate insights and hypotheses
Create structured materials and documentation to support decision-making processes
Take initiative to design and drive tasks from mission and goals, not just pre-defined instructions
This role calls for a proactive mindset—someone who can navigate ambiguity, set direction, and drive progress autonomously.
Work Environment
The team consists of 8 members, including 6 full-time employees and 2 contract staff.
Team members range in age from their 20s to late 30s, with diverse backgrounds and active contributions across all levels.
Mandatory QualificationsAt least 2 years of professional experience at a business company or a consulting firm
Examples:
product planning, service requirement definition, system development coordination, project management, data analysis, etc.
Proven experience in driving initiatives involving multiple stakeholders - Demonstrated ability to independently design and improve workflows or business processes
Basic documentation skills using tools such as PowerPoint, Excel, or Confluence
Desired Qualifications
Experience or knowledge related to the e-commerce domain
Data analysis skills using SQL or similar tools
Basic understanding of IT system architecture and its constraints
Others Information
Additional information on Location
Rakuten Crimson House
Additional Information On English Qualification
TOEIC score of 800 or higher (or proof of equivalent English proficiency, or proof of a graduate degree or higher from an English-speaking university)
Proof of qualification is required by the time of notification of offer.
If you do not have a score or a certificate, we will guide you to the TOEIC IP test sponsored by our company during the selection process.
Languages
English (Overall - - Fluent), Japanese (Overall - - Fluent)
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