Accountabilities:
- Define, maintain, and prioritize the product backlog to align with business objectives, customer needs, and technical feasibility.
- Act as the voice of the customer, translating business requirements into clear user stories, specifications, and acceptance criteria.
- Lead the design and optimization of RCM workflows, including eligibility verification, claims submission, payment posting, and denial management.
- Own the roadmap for RCM components such as EDI, ERA, and patient billing workflows in close collaboration with product management.
- Drive adoption of AI and automation solutions to improve accuracy, reduce manual processing, and accelerate financial operations.
- Monitor and optimize key performance indicators such as clean claim rate, days in accounts receivable, and denial rates.
- Coordinate releases, manage beta testing, and ensure product quality, transparency, and stakeholder alignment.
- Collaborate cross-functionally with engineering, customer success, finance, and support teams to resolve issues and continuously improve product processes. Requirements:
- 5+ years of experience as a Product Owner, Product Manager, Business Analyst, or in a similar software development role.
- Strong knowledge of Agile methodologies and hands-on experience working in Scrum or Kanban environments.
- Proven ability to write clear user stories, design specifications, acceptance criteria, and product documentation.
- Strong analytical and problem-solving skills with a data-driven approach to decision-making.
- Excellent communication and stakeholder management skills, with experience working across distributed and offshore teams.
- Solid technical background in software, engineering, or related disciplines.
- Experience using Jira or similar product management and delivery tools.
- Deep understanding of ABA, SLP, or OT billing workflows and healthcare RCM processes is highly preferred.
- Experience managing integrations with healthcare clearinghouses such as Waystar, Availity, OfficeAlly, or similar platforms is a strong advantage. Benefits:
- Competitive salary package aligned with experience and market standards.
- Flexible working arrangements supporting work-life balance.
- Opportunity to work on impactful healthcare technology products with global reach.
- Professional growth through continuous learning and development opportunities.
- Collaborative, inclusive, and innovation-driven work environment.
- Exposure to advanced AI-powered workflows and modern SaaS product practices.
Data Privacy Notice: By submitting your application, you acknowledge that Jobgether will process your personal data to evaluate your candidacy and share relevant information with the hiring employer. This processing is based on legitimate interest and pre-contractual measures under applicable data protection laws (including GDPR). You may exercise your rights (access, rectification, erasure, objection) at any time.
#LI-CL1 We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
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