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Who are we?

Amdocs helps those who build the future to make it amazing. With our market-leading portfolio of software products and services, we unlock our customers' innovative potential, empowering them to provide next-generation communication and media experiences for both the individual end user and enterprise customers. Our 30,000 employees around the globe are here to accelerate service providers' migration to the cloud, enable them to differentiate in the 5G era, and digitalize and automate their operations. Listed on the NASDAQ Global Select Market, Amdocs had revenue of $4.3 billion in fiscal 2021. For more information, visit Amdocs at 

In one sentence

Immerse yourself in the design, development, modification, debugging and maintenance of our client's software systems Engage with specific modules, applications or technologies, and look after sophisticated assignments during the software development process.

What will your job look like?

Engineering: Design, develop, modify and integrate complex infrastructure automation and deployment systems: Responsible for ensuring that code and configuration are maintainable (IaaC), scalable and supportable; Use high level, extensive knowledge & expertise of the Amdocs product/solution and technologies to lead the direction of the infrastructure solution. Contribute with other teams to Amdocs software engineering standards, applicable. software development methodology (such as design-led thinking, DevOps) and release processes. Lead system reliability and operability. Serve as an expert and evangelist on DevOps technologies.

Investigation: Investigate infrastructure issues by reviewing/debugging CI/CD pipeline and runtime environments and providing fixes (analyze and fix bugs) and workarounds. Review changes for operability to maintain existing software solutions. Highlight risks and help mitigate them from technical aspects. Highest authority for resolving escalations.

Technical Expertise: Serve as a highly specialized Technology / Product expert, acting with high autonomy to deliver agreed technical objectives. Provide technical expertise in terms of infrastructure architecture usage for functional and non-functional aspects; Obtain a strong technologies context understanding while making technical decisions and solving technical issues; Recognized as professional authority, work on significant and unique problems that have a high level of complexity.

Professional Leadership: Provide guidance to DevOps Specialists and Engineers for the E2E software deployment, maintenance & lifecycle; Establish, enforce, and guide on technical standards (e.g. tools, and platforms), ensure that documentation related to the CI/CD pipeline and architecture is correct and up to date; Initiate quality processes, such as performing complex technical root cause analysis and outlining corrective action for given problems, promote Developers autonomy.

Analysis: Analyze and provide input for the requirements and provide impact assessment for new features. Define high-level design & lead scoping work with the customer; Make decisions requiring extensive analysis and interpretation.

Innovation & Continuous Improvement: Define and lead continuous improvements/efficiencies to the product life cycle and business processes by utilizing common tools and different innovation techniques and guiding the reuse of existing ones. Stay up to date with the industry, research new technologies in practice in the industry and challenge the existing account/product life cycle status quo.

Team Work and Collaboration: Collaborate and add value through participation in peer reviews, provide comments and suggestions, and work with teams to achieve goals. Serve as the technical focal point with other teams to resolve issues.

Quality and SLAs: Define and set SLAs and KPIs as applicable for the organization, for example, Responsiveness, Resolution, Software Quality SLAs, etc.. Ensure that assigned tasks are completed on time and that delivery timelines are met in accordance with the organization's quality targets.

 

All you need is...

• At least 7 years' experience in software engineering & design
• Proven Experience in CI/CD and MS areas, including Configuration Management and continuous integration tools
• confirmed practice in designing complex solutions based on Automation Tools and Deployment on common cloud computing platforms and relevant third-party tools.
• Extensive experience with infrastructure-as-code and configuration-as-code, and relevant tools Script development experience of 4-5 years + IT experience in one of the common
• Languages (Python, Groovy, Bash)
• Deep understanding and experience with the DevOps ecosystem and IT operation systems
• Hands on experience in build, release, deployment and monitoring of cloud-based scalable distributed systems
• Rich experience in infrastructure / foundations / IT for at least 5-6 years working in an agile development environment
• Experienced in building complex applications or products, taking into account various technical considerations
• Demonstrated technical domain expertise and problem-solving skills.
• Highly proficient in presenting ideas, influencing, and building consensus in a group setting
• Experienced in design & implementation of disaster recovery for production

Why you will love this job:

• You will be responsible for the integration between a major product infrastructure system and the Amdocs infrastructure system, driving automation helping teams work smarter and faster.
• Be a key member of an international, highly skilled and encouraging team with various possibilities for personal and professional development
• You will have the opportunity to work in multinational environment for the global market leader in its field.
• We are a dynamic, multi-cultural organization that constantly innovates and empowers our employees to grow. Our people our passionate, daring, and phenomenal teammates that stand by each other with a dedication to creating a diverse, inclusive workplace
• We offer a wide range of stellar benefits including health, dental, vision, and life insurance as well as paid time off, sick time, and parental leave

Amdocs is an equal opportunity employer. We welcome applicants from all backgrounds and are committed to fostering a diverse and inclusive workforce