Identify key customer challenges and drivers for transformation that could be addressed with 3DS solutions
Define and update systematically the Client Strategy and all its Value Network (when appropriate) in the CRM My Client Engagement and the Customer Value Roadmap
Sell on value through assigned offers from Industry and Brand Portfolio within a defined territory leveraging VALUE ENGAGMENT Framework
Perform end-to-end sales engagements compliant with the DS sales referential while leveraging DS Platform as a communication channel both internally and externally.
Provide Leadership around VALUE ENGAGEMENT, enabling connection of framework and consultative value selling engagementBuild and develop trusted relationships at executive level and within all layers of client organization to ensure sustainable business intimacy between 3DS and customer
Orchestrate 3DS teams, Partners (when appropriate) and/or C&SI as appropriate to lead the execution of the Client strategy to create leads then growth opportunities
Provide an accurate forecast on 5 rolling quarters and FY creating the appropriate pipeline to reach business objectives
Manage negotiation with the customer by complying with all 3DS engagement processes (Finance, Legal), government and local regulations, DS policies and ethical standards
Follow customer satisfaction during deployment
In case of Cloud/SaaS projects, follow users deployment and adoption and take initiatives if slow deployment
Contribute to best practices based on Lessons Learned (including Root Cause Analysis, Analytics, Loss reviews)
Manage 3DS and Client ecosystems all along the customer experience to ensure global satisfaction
Use and fulfill DS CRM My Client Engagement according the corporate guidance, making sure that data are up to date.
Act as the community manager for communities animated through DS Platform.Own and Manage IFWE Loops for clients to target
Follow Sales certification programs
Professional Skills
Advise on sustainability solutions
Build business relationships
Building an account strategy
Carry out active selling
C-Level Relationship & Intimacy
Deliver a Sales pitch
Engage on value
Identify Companies Business Drivers
Identify new business opportunities
Implement sales strategies
Maximize sales revenues
Use customer relationship management software
Communication, collaboration & creativity
Negotiate Sales contracts
Knowledge
Cloud technologies
Data analytics
GDPR and local data protection knowledge
3DS Industry Knowledge
Soft Skills
Customer focus
Driving for Results
Overcoming Obstacles
Planning and Organizing
Presenting to Others
Solving Problems
Think critically
Inclusion statement
As a game-changer in sustainable technology and innovation, Dassault Systèmes is striving to build more inclusive and diverse teams across the globe.
We believe that our people are our number one asset and we want all employees to feel empowered to bring their whole selves to work every day.
It is our goal that our people feel a sense of pride and a passion for belonging.As a company leading change, it's our responsibility to foster opportunities for all people to participate in a harmonized Workforce of the Future.
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