A Night Manager is the first point of contact for any general management related queries and overall hotel operations concerns that arise outside normal operating hours.
What will I be doing?
As a Night Manager, you are the first point of contact for any general management related queries that arise outside normal operating hours. The position has a Front Office focus but also has responsibility for overall hotel operations in the absence of Functional Managers, including but not limited to the following tasks:
- Be visible in the hotel lobby and other public areas
- Represent the General Manager and other Senior Managers in their absence
- Maintain current knowledge of all security and emergency procedures and manage the instigation of such procedures as required
- Handle any management issues or emergencies that arise, record them as required, and implement the necessary actions to bring them to resolution
- Ensure that all Guest complaints are managed promptly and completely
- Support the Night Auditor with all Front Desk and accounting related duties
- Produce nightly reports, as required
- Inform other departments of Guest special requests, including early/late departures and room changes
- Maintain awareness of all hotel areas
A Night Manager serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:
- Have a degree, diploma, or formal certification in Hotel Management or equivalent
- A minimum of 2 years of Front Office supervisory experience in the hotel, leisure, and/or retail sectors
- Current and demonstrated knowledge of health and safety and security procedures
- Calm, efficient, and able to work well under pressure
- Excellent inter-personal and communication skills
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision "to fill the earth with the light and warmth of hospitality" unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all
-
Ōsaka Hilton Full time¥420,000 - ¥630,000 per yearA Night Manager is the first point of contact for any general management related queries and overall hotel operations concerns that arise outside normal operating hours. · The position has a Front Office focus but also has responsibility for overall hotel operations in the absenc ...
-
Osaka, Osaka HiltonA Western Kitchen Commis prepares, cooks and bakes food in designated areas of the kitchen for the Guests and Team Members by following instructions and standards. · Prepare food for guests and team members efficiently, economically, and hygienically as per standard recipes and p ...
-
Osaka, Osaka Hilton ¥4,500,000 - ¥6,300,000 per yearThe Front Desk Manager assists the Front Office Manager in administering and managing all Front Office operations to ensure profitability. · ...
-
Ōsaka Hilton Full time¥6,000,000 - ¥12,000,000 per yearWe are seeking a Front Desk Manager to assist the Front Office Manager in administering and managing all Front Office operations. This role involves coordinating day-to-day operations, providing leadership at the frontline level, and ensuring total guests' satisfaction. · Communi ...
-
Osaka, Osaka Hilton ¥900,000 - ¥1,200,000 per yearA Front Desk Supervisor supervises the activities managed at the hotel front desk, including check-in/check-out, Guest requests, concierge services and promotion of in-house activities. · Supervise Front Desk operations during your assigned shift to a consistently high standard · ...
-
Osaka, Osaka Hilton ¥4,000,000 - ¥8,000,000 per yearThe International Sales Manager - China assists the Director of Sales in leading and supervising the Sales Team. He / she oversees and directs all aspects of the negotiation and coordination process as well as the successful handling of Corporate / FIT / M.I.C.E. / Social / Tour ...
-
Osaka, Osaka Hilton ¥2,500,000 - ¥4,000,000 per yearWe are seeking an experienced Front Desk Service Agent to join our team at Waldorf Astoria Osaka. As a key member of our front office team you will provide exceptional service to our guests ensuring their stay with us is memorable. · ...
-
Osaka, Osaka Hilton ¥3,600,000 - ¥6,000,000 per yearThe Public Relations Manager builds a good image of the hotel and good relationships with the public (press, PR objectives, joint ventures, guests, customers and communities). · As the Public Relations Manager, you will be responsible for performing the following tasks to the hig ...
-
Osaka, Osaka Hilton ¥2,500,000 - ¥4,000,000 per yearThe Engineering Coordinator handles all work in the Engineering Department and manages the office systems and interface with the Chief Engineer and team members. This role manages appointments and all administrative services of the department. · Excel、Word、PowerPointを使用した文書作成 · L ...
-
Osaka Swissôtel Nankai Osaka ¥2,500,000 - ¥5,000,000 per yearJoin Swiss/ot/el Nankai Osaka – A World of Opportunity in the Heart of Osaka · Be part of the Accor hotel group with over 5,700 properties in 110 countries. Located above Nankai Namba Station, our 36-storey premium hotel features 546 rooms, 9 dining venues, dedicated spaces for e ...
-
大阪市, 日本, AccorHotel ¥3,000,000 - ¥6,000,000 per yearJoin Swiss/ot/el Nankai Osaka – A World of Opportunity in the Heart of Osaka · Be part of the Accor hotel group with over 5,700 properties in 110 countries. Located above Nankai Namba Station, our 36-storey premium hotel features 546 rooms, 9 dining venues, dedicated spaces for e ...
-
Osaka AccorHotel Full time¥900,000 - ¥1,200,000 per yearJoin Swiss/otels Nankai Osaka – A World of Opportunity in the Heart of Osaka · Be part of the Accor hotel group with over 5,700 properties in 110 countries. Located above Nankai Namba Station, our 36-storey premium hotel features 546 rooms, 9 dining venues, dedicated spaces for ...
-
Osaka, Osaka Swissôtel Hotels & Resorts ¥4,000,000 - ¥6,000,000 per yearExceptional opportunity for a highly organised and proactive Planning and Coordination Executive to join Swiss/otels Nankai Osaka, a flagship 5-star international hotel. · Coordinate and Execute Events: Oversee the full process of international group bookings, MICE events, and co ...
-
Osaka, Osaka Hilton ¥1,800,000 - ¥2,400,000 per year+We are looking for a Restaurant Receptionist to provide excellent service to our guests at Canopy by Hilton Osaka Umeda. The successful candidate will be responsible for greeting and serving guests, managing cash transactions and ensuring that all guests receive exceptional food ...
-
Osaka, Osaka Hilton ¥600,000 - ¥1,200,000 per yearThe Marcom Manager is responsible for the promotion of the hotel, its image, facilities and services to the general public, customers, the hotel and the community. · Be familiar with hotel product knowledge and related activities. · Responsible for the publicity and promotion of ...
-
Osaka AccorHotel Full time¥3,000,000 - ¥4,500,000 per yearAn exceptional opportunity has arisen for a highly organised and proactive Planning and Coordination Executive to join Swiss
-
Payroll Officer
2ヶ月前
Osaka AccorHotel Full time¥300,000 - ¥600,000 per yearPayroll Officer position available at Swissôtel Nankai Osaka. Minimum 3 years of payroll experience required, with prior hotel experience advantageous. Strong command of English and excellent interpersonal skills necessary. · ...
-
Osaka, Osaka Hilton ¥4,000,000 - ¥8,000,000 per yearThe Assistant Director of Sales oversees day to day Sales efforts of the Senior Sales Managers, Sales Managers and Sales Executives, with specific responsibilities for directing sales, training, and implementing action plans set forth in the marketing plan under the general guida ...
-
Payroll Officer
2日前
Osaka, Japan AccorHotel ¥90,000 - ¥120,000 per yearThis is a payroll officer position at Swissôtel Nankai Osaka. The ideal candidate will have minimum 3 years of payroll experience in organizations with 100+ employees and prior hotel experience is highly advantageous. · ...
-
エンジニアリング メインテナンス
1ヶ月前
Osaka, Osaka Swissôtel Hotels & Resorts Part time¥2,500,000 - ¥4,000,000 per yearPerform painting and touch-up work on walls, furniture, and fixtures. Repair and refurbish items such as wallpaper and carpets. Support general maintenance tasks as needed. Maintain cleanliness and safety in all work areas. · 壁、家具、備品などの塗装およびタッチアップ作業を行う。 · 壁紙やカーペットなどの修理・補修を行う。 · 必 ...
-
Ōsaka Hilton Full time¥600,000 - ¥1,200,000 per yearThe Marcom Manager is responsible for the promotion of the hotel, its image, facilities and services to the general public, customers, the hotel and the community. He / she is also responsible for gaining positive exposure for the hotel in mass media and the community, as well as ...