Primary Responsibility:
The Territory Manager drives business growth by supporting channel partners (resellers and sub-dealers) and ensuring post-sale customer satisfaction. Their primary focus is to enable and support channel partners while following up with end users to maximize product value and satisfaction.
Key Responsibilities:
- Drive sales enablement for channel partners (resellers and sub-dealers) by providing comprehensive support, including product demonstrations, training, joint customer visits, and proposal assistance.
- Cultivate and maintain robust relationships with channel partners at the branch level through consistent engagement, regular meetings, and strategic alignment sessions
- Collect and analyze critical market intelligence, customer feedback, and competitive insights, effectively reporting findings to relevant internal teams.
- Conduct proactive post-sale follow-ups with end users to ensure proper product usage, troubleshooting issues, and identify upselling opportunities
- Deliver product and sales training sessions for both partners and end users
- Represent and support the company at key industry events within the territory, including trade shows, seminars, and promotional activities
Qualifications:
Required:
- Bachelor's degree, 3+ years of experience in B2B sales or channel sales
- Strong interpersonal and communication skills
- Self-motivated and able to work independently
Preferred:
- Experience selling technical products (e.g., medical devices, industrial equipment, IT hardware/software)
- Experience working with distributors or channel partners
- Familiarity with CRM tools (e.g., Salesforce)
Ideal Candidate Profile:
- Collaborative mindset with a strong sense of ownership
- Customer-oriented, with a proactive approach to problem-solving
- Resilient and persistent in working through on-the-ground challenges
We encourage all relevant applicants to apply. We are committed to celebrating human diversity, and we trust that the best way to reach outstanding business results, is by welcoming diverse people into our community.
About us
3Shape started with a simple idea - to make 3D scanning better. First, we applied it to the hearing industry, then we succeeded in dentistry. Twenty years later, 3Shape has 2,000+ employees globally. With the help of dental professionals and amazing colleagues we're creating award-winning scanning and CAD/CAM solutions to change dentistry together Together, we contribute to a better world. Experience the everyday #lifeat3Shape across the globe on LinkedIn.
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