ServiceNow Specialist

4週間前

Tokyo Snaphunt Full time

ServiceNow Specialist sought to design, develop, and implement custom solutions, integrate with enterprise systems, and provide user support and training.

Our client, a global leader in Information Technology and Services, is seeking a skilled ServiceNow Specialist to join their IT team. The successful candidate will play a critical role in customizing and developing ServiceNow solutions tailored to the bank's needs.

Key responsibilities include:

  • Designing workflows, scripts, and UI policies to support and enhance ITSM processes
  • Integrating ServiceNow with other enterprise systems, ensuring seamless data flow and process automation
  • Providing technical support, troubleshooting issues, and conducting training sessions to enhance user adoption and proficiency
  • Creating and maintaining dashboards, reports, and performance analytics to track IT service metrics and recommend improvements

Requirements:

  • At least 1 year experience in a similar role within Financial Services
  • Good interpersonal and communication skills, with the ability to work with multiple stakeholders
  • Strong team player with the ability to manage multiple stakeholders
  • Self-starter with a high level of resilience and adaptability

Our client specializes in web and mobile application design and development, as well as Salesforce and SAP enterprise solutions.

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