Job Purpose:
・RMA operations (handling approval/rejection, RMA preparation, communication with sales departments)
・Inventory control (circular inventory, material inventory, physical item number control)
・Returned goods operations (creation and processing of work lists related to manufacturer returns and shipping)
・Repair reception service(Communication with manufacturers and retailers via phone/fax/email)
Knowledge, Skills and Experience:
・PC skills (Word, Excel for tabulating and creating documents, etc.)
・Ability to communicate with related departments
・Experience in handling phone communications with clients and partners.
Welcome skills:
・Experience in repair reception operations
・Experience as a telephone operator
業務要約:
・RMA業務(承認可否対応、RMA作成、営業部署とのやり取り)
・在庫管理(循環棚卸、資材棚卸、現品番号管理)
・返品業務(メーカー返品に関する作業リスト作成・処理及び出荷)
・修理受付業務(メーカー、販売店と電話/FAX/メールでのやり取り)
必要スキル:
・PCスキル(Mos Excel アソシエイトレベル)
・社内外との円滑なコミュニケーション能力
・社内外との電話対応経験
・事務職経験がある方 2年以上
歓迎スキル:
・修理受付業務の経験
・電話オペレーターの経験
Key Skills
What's In It For You?
Elective Benefits:
Our programs are tailored to your country to best accommodate your lifestyle.
Grow Your Career:
Accelerate your path to success (and keep up with the future) with formal programs on leadership and professional development, and many more on-demand courses.
Elevate Your Personal Well-Being:
Boost your financial, physical, and mental well-being through seminars, events, and our global Life Empowerment Assistance Program.
Diversity, Equity & Inclusion:
It's not just a phrase to us; valuing every voice is how we succeed. Join us in celebrating our global diversity through inclusive education, meaningful peer-to-peer conversations, and equitable growth and development opportunities.
Make the Most of our
Global Organization:
Network with other new co-workers within your first 30 days through our onboarding program.
Connect with Your Community:
Participate in internal, peer-led inclusive communities and activities, including business resource groups, local volunteering events, and more environmental and social initiatives.
Don't meet every single requirement? Apply anyway.
At Tech Data, a TD SYNNEX Company, we're proud to be recognized as a great place to work and a leader in the promotion and practice of diversity, equity and inclusion.
If you're excited about working for our company and believe you're a good fit for this role, we encourage you to apply.
You may be exactly the person we're looking for
We are an equal opportunity employer and committed to building a diverse team that represents and empowers a variety of backgrounds, perspectives, and skills.
All qualified applicants will receive consideration for employment based on merit, without regard to race, colour, religion, national origin, gender, gender identity or expression, sexual orientation, protected veteran status, disability, genetics, age, or any other characteristic protected by law.
To support our diversity and inclusion efforts, we may ask for voluntary gender disclosure information. This data will be used solely to improve our hiring practices and ensure fair treatment for all candidates.Show more Show less
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