WHAT YOU DO AT AMD CHANGES EVERYTHING
At AMD, our mission is to build great products that accelerate next-generation computing experiences—from AI and data centers, to PCs, gaming and embedded systems. Grounded in a culture of innovation and collaboration, we believe real progress comes from bold ideas, human ingenuity and a shared passion to create something extraordinary. When you join AMD, you'll discover the real differentiator is our culture. We push the limits of innovation to solve the world's most important challenges—striving for execution excellence, while being direct, humble, collaborative, and inclusive of diverse perspectives. Join us as we shape the future of AI and beyond.
Together, we advance your career.
The Role
This position is responsible for Product Quality and Reliability of AMD semicustom product. This individual will support local customers with product quality and reliability issues, RMA and FA requests, monitor & analyze quality data to meet product quality goal. We offer competitive benefit packages and an award-winning culture. Join us

The Person
You will track customer provided product quality data, monitor RMA and communicate failure analysis report to key stakeholders. The person will also support quality surveys and product shipment related documentation support. This role allows the opportunity to collaborate with multiple cross-functional teams at AMD.

Key Responsibilities

• Track and analyze product quality and reliability data provided by customer.
• Communicate RMA data, FA results to internal and external stakeholders to drive quality improvement.
• Prepare materials shipment list from the system and communicate to customers.
• Manage preparing shipment parameter sheet.
• Participate in product quality improvement activities.
• Follow up quality issues reported by customer, resolve to root cause, corrective actions, and preventive actions in 8D manner.
• Collaborate with Supplier Quality Engineering (SQE) to resolve manufacturing quality issues.
• Maintain regular communication with customers to understand his expectations and the reported problem.

Preferred Experience

• Work experience in semi-conductor industry or electronics or any other manufacturing industry in either quality, product engineering, or customer support role.
• Experience with data analysis and skill in using Microsoft excel are strongly preferred
• Knowledge in semiconductor manufacturing process is plus.
• Excellent communication and presentation skills
• Fluent in Japanese
• Business communication level English

Academic Credentials
Bachelor's or Master's in related discipline.

LOCATION:
Tokyo, Japan

Benefits offered are described:
AMD benefits at a glance.

AMD does not accept unsolicited resumes from headhunters, recruitment agencies, or fee-based recruitment services. AMD and its subsidiaries are equal opportunity, inclusive employers and will consider all applicants without regard to age, ancestry, color, marital status, medical condition, mental or physical disability, national origin, race, religion, political and/or third-party affiliation, sex, pregnancy, sexual orientation, gender identity, military or veteran status, or any other characteristic protected by law. We encourage applications from all qualified candidates and will accommodate applicants' needs under the respective laws throughout all stages of the recruitment and selection process.
AMD may use Artificial Intelligence to help screen, assess or select applicants for this position. AMD's "Responsible AI Policy" is available here.
This posting is for an existing vacancy.