【仕事内容|主な業務内容】
日本ユーザーが Coohom を最大限に活用できるよう、教育・オンボーディング・運用改善を中心に担当していただきます。
◆ 教育・トレーニング 日本向けオンボーディング(オンライン講座・セミナー)
インテリアデザイン/3Dツール初心者への操作ガイド
操作マニュアル、解説動画、チュートリアルの作成
◆ ユーザーサポート・活用促進(CS)
日本ユーザーからの問い合わせ対応(主にデザイン・操作関連)
ユーザー利用状況の把握、利用促進の企画
利用データの分析、改善施策の立案
◆ 運用・ローカライズ改善
日本市場特有のニーズを整理し、中国本社プロダクトチームへ共有
UI/UX、素材データ、日本語マニュアルの改善提案
日本向け施策(イベント・機能改善案)の企画・実行
【応募資格|必須条件】
インテリア設計、空間デザイン、住宅設備、リフォーム等の実務経験(3年以上)
デザインツール(SketchUp、Revit、Vectorworks、3dsMax、または類似ツール)の使用経験
日本語ネイティブレベル
英語の簡単な読み書きができる方(中国本社とのコミュニケーションで使用)
顧客・受講者と円滑にコミュニケーションができる方
【歓迎条件】
研修講師、トレーナー、セミナー登壇経験
YouTube・note・オンライン講座などのコンテンツ制作経験
SaaS製品の導入支援/カスタマーサクセス経験
展示会・プレゼンテーションの経験
データ分析・業務改善の経験
【求める人物像】
デザイン × 教育 × テクノロジー領域でキャリアを広げたい方
ユーザー視点で丁寧に説明するのが得意な方
新しいツール・AI 技術に興味を持ち、学習意欲の高い方
自立的に業務を推進できる方
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Growth Manager
2ヶ月前
Osaka Coohom ¥800,000 - ¥1,200,000 per year日本ユーザーが Coohom を最大限に活用できるよう、教育・オンボーディング・運用改善を中心に担当していただきます。 · ...
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Director of Finance
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Director of Finance
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