Who we are

About Stripe
Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world's largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career.

About The Team
Stripe's Professional Services team works with our most strategic users; You will work on the highest visibility projects to provide technical expertise to our customers to help accelerate their knowledge, solution design and integrations with Stripe. This role is responsible for leading strategic conversations and developing plans that will transform the payments and financial infrastructure for leading enterprises.

What you'll do

Responsibilities

• Collaborate with Sales, Solution Architecture and Implementation teams to drive client engagement, customer wins, and revenue on behalf of the Professional Services team
• Plan and execute integration engineering end-to-end, from high-level architecture down to code
• Think on your feet and comfortable talking about technical concepts, and explaining how Stripe works, both from a product feature and API architecture perspective
• Educate our users and the developer community about Stripe's value proposition, best practices and new technical developments
• Be the primary, ongoing technical point of contact for our largest users' and partners' technical teams
• Keep abreast of new Stripe technologies and software products and showcases technical thought leadership in whitepapers, conferences and other industry events
• Providing recommendations, feedback and best practices to the product and engineering teams
• Partner closely with Product and Engineering to refine and evolve Stripe's product roadmap—contributing customer-driven insights, validating solutions through real-world integrations, and supporting strategic initiatives from discovery through launch.

Who you are

We're looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement.

Minimum Requirements

• Superior verbal and written communication skills in Japanese and English to support the Japan market.
• 5 years + experience in a Software Engineering / Integration Engineering role
• Comfortable with various code-level debugging (Stripe code and user code)
• Be comfortable talking about technical concepts, and explaining how Stripe works, both from a product features and API architecture perspective.
• A user first approach & empathy with our users
• Confident and comfortable with customers
• Strong generalist technical experience

Preferred Requirements

• Enjoy the puzzle of solving open-ended problems, both individually and as a member of our team.
• Willingness to learn and teach others
• Collaborative, communicative, consultative
• Intellectually curious, with great problem solving skills
• Ability to operate in a highly ambiguous and fast-paced environment.

In-office expectations

Office-assigned Stripes in most of our locations are currently expected to spend at least 50% of the time in a given month in their local office or with users. This expectation may vary depending on role, team and location. For example, Stripes in our Bucharest, Romania site have an 80% in-office expectation, and those in Stripe Delivery Center roles in Mexico City, Mexico and Bengaluru, India work 100% from the office. Also, some teams have greater in-office attendance requirements, to appropriately support our users and workflows, which the hiring manager will discuss. This approach helps strike a balance between bringing people together for in-person collaboration and learning from each other, while supporting flexibility when possible.

Pay and benefits

The annual salary range for this role in the primary location is ¥14,451,800 - ¥21,677,800. This range may change if you are hired in another location. For sales roles, the range provided is the role's On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role. This salary range may be inclusive of several career levels at Stripe and will be narrowed during the interview process based on a number of factors, including the candidate's experience, qualifications, and specific location. Applicants interested in this role and who are not located in the primary location may request the annual salary range for their location during the interview process.

Specific benefits and details about what compensation is included in the salary range listed above will vary depending on the applicant's location and can be discussed in more detail during the interview process. Benefits/additional compensation for this role may include: equity, company bonus or sales commissions/bonuses; retirement plans; health benefits; and wellness stipends.