Remote Business Operations Lead

1日前

Japan Jobgether
This position is posted by Jobgether on behalf of a partner company. We are currently looking for a Business Operations Manager - REMOTE. In this pivotal role, you will drive operational effectiveness and enhance customer experiences across the operations organization. You will collaborate closely with leadership to identify high-impact challenges and design data-informed solutions. Your expertise will help shape models, systems, and processes that empower our partner to deliver exceptional service and performance while scaling their operations efficiently.

Accountabilities

  • Lead high-impact, cross-functional initiatives to drive measurable improvements in conversion, productivity, and revenue.
  • Partner with sales leadership to define and optimize core sales processes including lead assignment and performance management.
  • Identify, design, and execute process improvements across Fulfillment to enhance operational efficiency.
  • Define business requirements and guide the implementation of Sales technology, including CRM systems.
  • Develop a deep, data-driven understanding of customer and operational experiences to influence strategy.
  • Educate stakeholders with data-driven evidence to inform organization-wide metrics and processes.
  • Collaborate with other departments to ensure alignment and effective teamwork.

Requirements

  • 5+ years of experience in business operations, strategy and operations, or sales operations.
  • Proven experience managing sales enablement tools and platforms.
  • Experience in building data dashboards for various departments.
  • Proficiency with CRM systems and sales automation tools.
  • Strong analytical and reporting skills; proficiency in Excel and BI tools.
  • Excellent communication skills for diverse audiences.
  • Advanced proficiency in Microsoft Office with strong organizational skills.
  • Ability to effectively work in a fast-paced, collaborative environment.

Benefits

  • Discretionary time off for rest and recharge.
  • Comprehensive health plans covering medical, dental, and vision, fully funded.
  • 4% employer match on your 401(k) contributions.
  • Dynamic and inclusive work environment fostering innovation and growth.
  • Ongoing professional development and career advancement opportunities.
  • Flexible work arrangements with strong emphasis on work-life balance.
Why Apply Through Jobgether? We use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Our system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company. The final decision and next steps (interviews, assessments) are managed by their internal team We appreciate your interest and wish you the best Data Privacy Notice: By submitting your application, you acknowledge that Jobgether will process your personal data to evaluate your candidacy and share relevant information with the hiring employer. This processing is based on legitimate interest and pre-contractual measures under applicable data protection laws (including GDPR). You may exercise your rights (access, rectification, erasure, objection) at any time. #LI-CL1 We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

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