About the Role:
The Outside Services Sales Representative deploys all sales actions in order to maximize the installed base services with assigned key customers including global strategic accounts in electro-sensitive, electro-intensive segments and drives complex deals and multi-site opportunities having qualified installed base.
He/she is accountable for the promotion and sales of a broad range of technical services including the start-up, maintenance, testing, consulting, modernization and digital services of electrical equipment installed at the customer's site.
This position is responsible for developing and maintaining relationships with key customers to identify the scope of work, estimate and sell system adds/modifications and maintenance agreements so as to meet or exceed his/her profitable sales target.
The OSSR addresses and services the needs of established accounts, utilizes excellent products/solutions/services and customer knowledge to educate customers on pricing and application advantages, and how they meet customer's needs.
The OSSR leverages the Tendering team to create timely proposals.He/she will interact with Key Account manager in other Business Units and also with Inside Services Sales Representative and Services Operation teams.
What will you do?Develops and executes annual sales plan for key customers in their account portfolio
Educates customers on all products and services with special attention on recurring and digital offers
Cross selling of Services portfolio - Power, Secure Power & Cooling, Digital Energy, Industry
Secures customer satisfaction overseeing all ongoing activities with the customer (orders, delivery...)
Utilizes CRM Software (Salesforce) for sales funnel management, account planning, performance and opportunity detection
Provides monthly forecasts, using CRM, and summaries in a timely manner
Participates in the preparation of analysis and reports on Services performance
Provides precise and timely information to Tender team to prepare sales quotations and proposals
Monitors margin to be at or above country thresholds
Works closely with Inside Services Sales Representatives and the Business Units account managers to maximize business opportunities
Gives the Services Marketing leaders Offers feedback and needs
What skills and capabilities will make you successful?
Ability to build a sustainable and reliable relationship with the customer. The concept of Customer Intimacy is critical in Services business
Excellent verbal and written communication skills including C-level customers
Good knowledge of power, secure power, industry systems
Proficient in Microsoft Office suite and ERP/CRM related tools. Excellent organizational skills.
Ability to leverage technology for communications and managing own performance
Native speaker level for Japanese, business level of English (written, verbal)
Who will you report to?
Sales Manager of Service Division Japan
What qualifications will make you successful for this role?
The successful candidate should have a 4 year college degree or equivalent work experience, and >5 years sales experience
Account management skills
Native speaker level for Japanese, business level of English (written, verbal)
Let us learn about you Apply today.
You must submit an online application to be considered for any position with us. This position will be posted until filled.
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It is a call to connect your career with the ambition of achieving a more resilient, efficient, and sustainable world.
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We celebrate IMPACT Makers and believe everyone has the potential to be one.Become an IMPACT Maker with Schneider Electric - apply today
€36 billion global revenue
- 13% organic growth
#1 on the Global 100 World's most sustainable corporations
You must submit an online application to be considered for any position with us. This position will be posted until filled.
Schneider Electric aspires to be the most inclusive and caring company in the world, by providing equitable opportunities to everyone, everywhere, and ensuring all employees feel uniquely valued and safe to contribute their best.
We mirror the diversity of the communities in which we operate, and 'inclusion' is one of our core values.We believe our differences make us stronger as a company and as individuals and we are committed to championing inclusivity in everything we do.
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Our Trust Charter is our Code of Conduct and demonstrates our commitment to ethics, safety, sustainability, quality and cybersecurity, underpinning every aspect of our business and our willingness to behave and respond respectfully and in good faith to all our stakeholders.
You can find out more about our Trust Charter hereSchneider Electric is an Equal Opportunity Employer.
It is our policy to provide equal employment and advancement opportunities in the areas of recruiting, hiring, training, transferring, and promoting all qualified individuals regardless of race, religion, color, gender, disability, national origin, ancestry, age, military status, sexual orientation, marital status, or any other legally protected characteristic or conduct.
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