Tokyo Philips Full time

Job Title

【2027年新卒】フィールドサービスエンジニア

Job Description

はじめに

当社に興味をお持ちいただき、誠にありがとうございます。

選考フローについて、まずはマイナビより説明会にエントリーください。

【説明会リンク】

フィリップス・ジャパンのセミナー/説明会 | マイナビ2027

説明会参加後、当社所定のフォーマットにてエントリーシートをご提出いただく流れとなります。

どうぞよろしくお願いいたします。

職務内容
医療機器(MRI/X線診断装置/超音波診断装置/生体情報モニタなど)の据付、保守、点検、修理などをメインに担当し、医療関係者と患者の方々が安心して当社製品をお使いいただけるようサービス提供をするカスタマーサポートポジションです。

当社製品ご使用いただいている長い期間に、お客様のニーズをしっかり把握し、販売後の保守契約の説明やサービスに関する説明を行うことも担います。技術者として、お客様に質の高いサービス提供を行うことを目標に継続的にレベルアップして頂ける方のご応募をお待ちしております。

仕事内容:

1. 医療機器の据付・定期点検・修理(緊急・予定)作業

2. 顧客の問題を迅速かつ効果的にエスカレーションする

3. 顧客・社内への迅速な報告・提案を実施する

4. サービスエンジニアの業務に必要な技術・対人スキルと知識を育成する

5. 担当機器の技術力向上に継続的に取り組む

6. 品質方針に基づいて特定された機器の安全性の問題を報告する

7. 保守・修理業務に関する顧客への提案・修理請求作業

基本月額及び諸手当

博士 440,000円 (基本給 352,000円+ 30時間分の固定残業代 88,000円)

修士 386,800円 (基本給 309,400円+ 30時間分の固定残業代 77,400円)

学士 350,000円 (基本給 280,000円+ 30時間分の固定残業代 70,000円)

準学士 325,000円 (基本給 260,000円+ 30時間分の固定残業代 65,000円)

通勤手当:月150,000円まで支給
※通勤手当の場合新幹線・飛行機通勤は不可
※休日労働および深夜労働に対しては割増賃金を支給
※賞与:年1回

※昇給給与改定:年1回

試用期間

6カ月(待遇の変更なし)

休日休暇

土日、祝日、年末年始(12/29~1/4)
年次有給休暇20日+Care leave10日+Sick leave30日
※6年目以降、年次有給休暇は25日
特別休暇(結婚・出産・育児・慶弔・ボランティア・リフレッシュ)

待遇・福利厚生・社内制度

完全フレックスタイム制度あり(コアタイムなし)、各種社会保険、総合福祉団体定期保険、長期障害所得補償保険、人間ドック、確定拠出年金制度、退職金制度、自社製品の社員割引制度、カフェテリアプラン(年間72,000ポイント)、年齢にかかわらず婦人科検診選択可能(女性社員対象)、社内マッサージルーム(本社)など

How we work together
We believe that we are better together than apart. For our office-based teams, this means working in-person at least 3 days per week.
Onsite roles require full-time presence in the company's facilities.
Field roles are most effectively done outside of the company's main facilities, generally at the customers' or suppliers' locations.

About Philips
We are a health technology company. We built our entire company around the belief that every human matters, and we won't stop until everybody everywhere has access to the quality healthcare that we all deserve. Do the work of your life to help the lives of others.

• Learn more about our business.

• Discover our rich and exciting history.

• Learn more about our purpose.

If you're interested in this role and have many, but not all, of the experiences needed, we encourage you to apply. You may still be the right candidate for this or other opportunities at Philips. Learn more about our commitment to diversity and inclusion here.



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