雇用機会
お客様は私たちにとって最も重要であり、多くのエンドユーザーは私たちの製品・サービスを信頼して安心した日々をおくることが出来ています。私たちのビジネスの将来のために、重大な問題を解決して価値を提供することが出来るNew Business & Claims Taskforce Staff or Assistant Managerを求めています。あなたを必要としています。
雇用機会
お客様は私たちにとって最も重要であり、多くのエンドユーザーは私たちの製品・サービスを信頼して安心した日々をおくることが出来ています。私たちのビジネスの将来のために、重大な問題を解決して価値を提供することが出来るエージェントサポートデスク(IA新契約) スタッフを求めています。あなたを必要としています。
業務内容
- 新契約および保険金業務に関する業務プロセスの分析・改善提案
- 業務課題の抽出とソリューションの設計(業務フロー、システム要件等)
- 関係部署との連携・調整(営業部門、IT部門、オペレーション部門など)
- 新規施策の企画・実行支援(PoC、業務テスト、導入支援など)
- KPIの設計・モニタリング、業務改善の効果測定
- プロジェクトマネジメント支援(進捗管理、資料作成、会議運営)
求めるスキル・経験
必須要件:
- 保険業界における業務経験(新契約・保険金業務のいずれか)または、これに準ずる保険業務経験
- 業務改善や課題抽出、改善案の設計の経験
- システム開発や業務改善に必要な要件を整理し、ステークホルダーに要旨を正確に伝える能力
- 基本的なPCスキル(Excel, PowerPoint, Word)
- 論理的思考力とコミュニケーション力
歓迎要件:
- プロジェクトマネジメント経験
- 業務フロー作成や業務要件定義の経験、Data Work(ノーコード開発)
- DX関連の知識、導入経験(RPA、AI、業務自動化など)
- 英語力(海外拠点との連携がある場合)
勤務形態・勤務地
- 勤務地:初台オフィス(ハイブリッド勤務可)
- 雇用形態:正社員
- 勤務時間:フレックスタイム制(コアタイムあり)
求める人物像
- チームワークを重視し、主体的に行動できる方
- 変革を楽しみながら、好奇心旺盛、柔軟に対応できる方
- 保険業務部門・IT部門・ベンダーなど広範なステークホルダーと躊躇なく円滑なコミュニケーションが取れる方
- 保険業務の未来を一緒に創っていきたいという熱意のある方
社外勤務についての部内ガイドライン:
ハイブリッド勤務になります。社外勤務は当社のガイドライン(Working Better)に従ってチームで決定いたします。
給与:
経験、能力を考慮の上、当社規定により優遇します。
通勤交通費支給(当社規定による)
変動賞与年1回(個人、会社業績に応じて支給)
勤務時間:
原則 9:00~17:00
フルフレックス制度あり
福利厚生:
社会保険完備(健康保険、厚生年金保険、雇用保険、労災保険)、ベネフィットワン、各種研修制度(英語、日本語研修含む)、育児・介護休業制度、ベビーシッター支援制度、wiwiwシステム(育児休業からの復職支援システム)の導入、退職金制度
休日休暇:
週休2日制、祝日、年末年始、有給休暇、特別連続休暇、アニバーサリー休暇他
勤務地:
初台本社 〒 東京都新宿区西新宿三丁目20-2 東京オペラシティタワー
あなたの動機づけは何ですか?
- あなたはお客様に一生懸命になり、お客様の利益のために耳を傾け、関与し、行動します
- あなたはアジャイルなマインドセットでビジネスの成果を実現する方法を見つけたいという好奇心を持って、広い視野で考えます
- あなたはチームで成長し、一緒に物事を成し遂げることを楽しみます
- あなたは責任感をもって、重要事項に対するソリューションを構築します
- あなたは正しいことをし、誠実に働き、率直に発言します
- あなたの人間性を共有し、多様で包括的な職場環境を構築するのを助けます
私たちのコミットメント
- 我々の使命; 意思決定をより簡単にし、より良い生活を送るために貢献すること
- あなたの成長と成功のためのリーダーシップチームであること
- 業界の変革を推進するリーダーとなるという大胆な目標
- 毎日最善を尽くす
jobs.manulife.comで私たちの雇用機会についてもっと学んでください
About Manulife and John Hancock
Manulife Financial Corporation is a leading international financial services provider, helping people make their decisions easier and lives better. To learn more about us, visit
Manulife is an Equal Opportunity Employer
At Manulife/John Hancock, we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law.
It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process, contact
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