Job Title

Lead and support training center operations in direct markets, developing training program strategies. Foster a high-performing team, collaborate with stakeholders, and represent Customer Training as part of local leadership.

Key Responsibilities:

• Collaborate with customer training leadership, sales, marketing, and other stakeholders to allocate training support.
• Hire, develop, and train team members to meet company needs; mentor experienced staff and develop future leaders.
• Effectively manage cross-functional communications, capturing the voice of the function and providing clear direction.
• Develop education strategies with national IDNs and surgical societies.
• Represent Customer Training locally.
• Establish new training centers as needed.
• Deliver quarterly business reviews.
• Leverage technology to maximize training effectiveness.
• Ensure sustained performance and development of a highly skilled team.

Qualifications:

• 8+ years' experience, including 4+ years in Training/Professional Education.
• B.A./B.S. degree required or equivalent clinical/medical degree.
• Demonstrated ability to initiate and execute a strategic plan.
• Strong interpersonal skills, influencing and building collaborations with customers.
• Ability to build, manage, mentor, and develop high-performing teams.
• Success in managing training projects with measurable outcomes.
• Knowledge of anatomy, physiology, medical disease states, surgical applications, and operating room environment.
• Excellent communication skills in English.
• Knowledge of adult learning principles preferred.

Compensation and Benefits:

Salary: $120,000 - $150,000 per year, depending on experience. Benefits include comprehensive health insurance, retirement plan, and opportunities for professional growth and development.