Osaka Intuitive Surgical Employee
DESCRIPTION of the Job:

Job Title

Lead and support training center operations in direct markets, developing training program strategies. Foster a high-performing team, collaborate with stakeholders, and represent Customer Training as part of local leadership.

Key Responsibilities:

  • Collaborate with customer training leadership, sales, marketing, and other stakeholders to allocate training support.
  • Hire, develop, and train team members to meet company needs; mentor experienced staff and develop future leaders.
  • Effectively manage cross-functional communications, capturing the voice of the function and providing clear direction.
  • Develop education strategies with national IDNs and surgical societies.
  • Represent Customer Training locally.
  • Establish new training centers as needed.
  • Deliver quarterly business reviews.
  • Leverage technology to maximize training effectiveness.
  • Ensure sustained performance and development of a highly skilled team.

Qualifications:

  • 8+ years' experience, including 4+ years in Training/Professional Education.
  • B.A./B.S. degree required or equivalent clinical/medical degree.
  • Demonstrated ability to initiate and execute a strategic plan.
  • Strong interpersonal skills, influencing and building collaborations with customers.
  • Ability to build, manage, mentor, and develop high-performing teams.
  • Success in managing training projects with measurable outcomes.
  • Knowledge of anatomy, physiology, medical disease states, surgical applications, and operating room environment.
  • Excellent communication skills in English.
  • Knowledge of adult learning principles preferred.

Compensation and Benefits:

Salary: $120,000 - $150,000 per year, depending on experience. Benefits include comprehensive health insurance, retirement plan, and opportunities for professional growth and development.


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