You Lead the Way. We've Got Your Back.
With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you'll learn and grow as we help you create a career journey that's unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.
At American Express, you'll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company's success. Together, we'll win as a team, striving to uphold our company values and powerful backing promise to provide the world's best customer experience every day. And we'll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.
Join Team Amex and let's lead the way together.
Role\: Compliance Director, Reporting to Chief Compliance Officer, Vice President
How will you make an impact in this role?
Our team is growing, we are looking for a Director to join our Japan Market Compliance team. This director role will be acting in the capacity as the Deputy to the Vice President – Chief Compliance Officer of Japan Market Compliance Team. This role will be supporting VP in managing the compliance team, driving operational efficiencies of daily BAU activities in critical areas, the development and execution of compliance strategies, and supporting high-impact local and global projects. This role will provide subject matter expertise to business partners, senior leaders, and colleagues in Global Risk & Compliance organization. This is an exciting and challenging position with the opportunity to shape the compliance strategy for a prestigious payment and credit card company in financial services industry, managing compliance and regulatory risks whilst working closely with the business partners to ensure meeting regulatory expectations.
Key Responsibilities
Regulatory Change
- Monitor regulatory change and provide concise impact assessments to key stakeholders, in collaboration with the General Counsel's Organization, on regulatory development that may impact Japan business, supporting where needed with the implementation of these developments
- Design tailored presentations, briefing notes and management information for senior management (Executive Team, Operational Risk Committee etc.) and other key stakeholders ensuring that all material aspects are highlighted, and appropriately escalated.
- Participate and contribute to industry discussions on regulatory policy developments as and when required
Governance & Reporting
- Provide Compliance subject matter expertise on Japan regulatory requirements as they apply in the Payments and Credit Card sector
- Collaborate with colleagues from the business as well as internal Risk Management and Compliance teams to identify current and emerging risks, advising on steps required to mitigate these risks
- Assist in the preparation of regular reports to senior management and the Executive Team/ Legal Entity Governance Committees as appropriate, providing information on the Compliance plan, performed activities, results of second line of defense monitoring and testing activities, compliance-related risks and indicators, and the escalation of compliance issues and incidents
- Develop and assist in the development and maintenance of compliance programme-related policies, as needed
Desired skills and experience
- Preferred\: Master's degree in Law, or other relevant fields, experience leading regulatory liaison and on-site exams in a financial services firm, or experience as an active lead in a consultancy capacity, regulatory body or law firm.
- At least 5 years of people management experience, experience in leading mid-large size of compliance team, and experience in working in a multinational company.
- Hands-on experience in implementing compliance programs to address key regulatory risks in the areas of Privacy, Anti-Money Laundering, and Consumer Protection and else that are relevant to financial services industry.
- Ability to interpret the regulatory requirements, guidance, and developments and clearly communicate implications to a range of audiences, including Executive Team and Risk Committee.
- Strong knowledge of the payments and consumer credit regulatory framework in Japan, a plus.
- Strong analytical skills and experience with reporting, ability to drive insights from the data and provide actionable steps.
- Excellent relationship building skills, with a track record that clearly demonstrates cultural awareness and an ability to build lasting partnerships across local and international teams.
- Must be self-motivated, dependable, adaptable and detail oriented with a proven ability to work independently and within a team environment.
- Strong interpersonal, organizational and time management skills and must be able to manage competing priorities under demanding deadlines
We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:
- Competitive base salaries
- Bonus incentives
- Support for financial-well-being and retirement
- Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location)
- Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
- Generous paid parental leave policies (depending on your location)
- Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
- Free and confidential counseling support through our Healthy Minds program
- Career development and training opportunities
Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations.
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