【仕事内容】
【職務概要】
ソフトバンクの携帯電話やブロードバンド事業を支える「顧客基盤」の企画・推進を担います。ID、認証、本人確認、ポイントなどの仕組みを企画し、グループ各社(LINEヤフー、PayPayなど)と連携しながら実現を目指します。
【職務詳細】
・顧客基盤(ID・認証・本人確認・ポイント)に関するサービス企画や制度設計
・将来の事業成長を見据えた新しい仕組みの企画・検討
・関係部門や外部パートナーとの調整・プロジェクト推進
・サービス導入後の効果検証や改善提案
・各部門のニーズ把握、サービス要件や企画内容の整理
・システム部門や外部ベンダーと協力した具体化およびプロジェクト管理
【ミッション】
事業環境が大きく変化する中で、「セキュリティ」と「使いやすさ」を両立させる仕組みづくりに挑戦し、お客さまにとって便利で安心できる「顧客基盤」を進化させることがミッションです。
【業務内容変更の範囲】
同社業務全般
【求める人材】
【必須】
・ID/認証/本人確認/リワードなど顧客基盤に関する知識や業務経験
・ビジネス課題の解決に向けて、データや数値を用いた分析・提案の経験
・サービス開発における要件整理や仕様検討の経験
・RPAや生成AIなど新しい技術に関する知識や活用経験
【尚可】
・自ら課題を見つけ、主体的に行動できる方
・チームをまとめ、メンバーの成長を支援できる方
・変化を前向きにとらえ、柔軟に対応できる方
・新しい技術や仕組みにチャレンジする意欲のある方
・高いコミュニケーション力を持ち、関係者と協力して成果を出せる方
【給与】
年収:636万~1031万程度
月給制:月額381025円
給与:■経験、スキル、年齢を考慮の上、同社規定により優遇
賞与:特別加算賞与は会社業績、個人別評価に応じて変動します
昇給:年1回(原則)
【勤務地】
東京都港区海岸1丁目7番1号
ゆりかもめ「竹芝」駅より徒歩1分
勤務地変更の範囲:本社及び全国の事業場、支社、営業所
【勤務時間】
9時00分~17時45分(実働7時間45分)※スーパーフレックスタイム制あり
【雇用・契約形態】
契約期間:無期
試用期間:有(3ヶ月)
【待遇・福利厚生】
財形貯蓄制度、従業員持株会、慶弔見舞金、確定拠出年金制度/確定給付年金選択拠出制度、育児支援制度、福利厚生サービス会社(ベネフィット・ワン)提携、同社およびグループ会社向けの優待、各キャリア開発支援制度(社内公募・資格取得支援等)、副業(許可制)等
喫煙情報:屋内禁煙
【休日・休暇】
【年間休日124日】週休2日制、年次有給休暇、慶弔休暇、リフレッシュ休暇、産前産後休暇、育児休業、配偶者出産休暇、キッズ休暇、介護休暇、介護休業、ボランティア活動休暇、ドナー休暇、ノーマライゼーション休暇、会社が指定する日(4月30日~5月2日のうち1日) 等
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