POSITION SUMMARY
**Must have Japanese citizenship or Eligible work in Japan permit holder
Ensure staff is working together as a team to ensure optimum service and that guest needs are met. Inspect grooming and attire of staff, and rectify any deficiencies. Complete opening and closing duties including setting up necessary supplies and tools, cleaning all equipment and areas, locking doors, etc. Inspect storage areas for organization, use of FIFO, and cleanliness. Complete scheduled inventories and stock and requisition necessary supplies. Monitor dining rooms for seating availability, service, safety, and well being of guests. Complete work orders for maintenance repairs.
スタッフが最適なサービスを提供し、ゲストのニーズに応えられるよう、チームワークを確認する。スタッフの身だしなみや服装をチェックし、不備があれば修正する。必要な備品や道具のセッティング、すべての設備やエリアの清掃、ドアの施錠など、開店・閉店業務を完了する。保管場所の整理整頓、先入先出法、清潔さを点検する。定期的な棚卸を行い、必要な備品をストックし、請求する。客席の空き状況、サービス、安全性、ゲストの健康状態についてダイニングルームを監視する。メンテナンス修理のための作業指示書を完成させる。
Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees; and serve as a role model and first point of contact of the Guarantee of Fair Treatment/Open Door Policy process. Follow all company and safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications. Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards, anticipate and address guests' service needs, assist individuals with disabilities, and thank guests with genuine appreciation. Speak with others using clear and professional language. Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards; and identify, recommend, develop, and implement new ways to increase organizational efficiency, productivity, quality, safety, and/or cost-savings. Read and visually verify information in a variety of formats small print). Visually inspect tools, equipment, or machines to identify defects). Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to pounds without assistance. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Move through narrow, confined, or elevated spaces. Move up and down stairs and/or service ramps. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested by Supervisors.
従業員の雇用、トレーニング、スケジュール管理、評価、カウンセリング、懲戒、動機付け、コーチングにおいて経営陣を補佐し、公正な待遇の保証/オープンドア・ポリシーのプロセスの模範となり、最初の窓口となる。会社、安全、セキュリティの方針と手順をすべて守り、事故、怪我、危険な作業状況をマネージャーに報告し、安全トレーニングと認定を完了する。制服と身だしなみが清潔でプロフェッショナルであることを確認し、機密情報の守秘義務を守り、会社の資産を保護する。会社の基準に従ってすべてのゲストを歓迎し、謝意を表し、ゲストのサービスニーズを予測し、対処し、障害のある人を支援し、ゲストに心から感謝する。明確でプロフェッショナルな言葉遣いで他人と話す。他の従業員と良好な関係を築き、維持し、チームが共通の目標を達成できるようサポートし、他の従業員の懸念に耳を傾け、適切に対応する。期待される品質と基準を確実に守り、組織の効率性、生産性、品質、安全性、コスト削減を向上させる新しい方法を特定、推奨、開発、実施する。様々な形式の情報(小さな文字など)を読み、視覚的に確認する。工具、機器、または機械を目視で検査する(例えば、欠陥を特定するため)。長時間の立ち仕事、座り仕事、歩き仕事。ポンド以下の重量物を補助なしで移動、持ち上げ、運び、押し、引き、置く。様々な大きさ、重さの物をつかみ、回転させ、操作する。狭い場所、狭い場所、高い場所を移動する。階段やスロープを上り下りする。曲げたり、ひねったり、引っ張ったり、しゃがんだりするなど、頭上や膝下に手を伸ばす。監督者の要請に応じて、その他の妥当な職務を遂行すること。
PREFERRED QUALIFICATIONS
Education: High school diploma or equivalent.
Related Work Experience: At least 2 years of related work experience.
Supervisory Experience: At least 1 year of supervisory experience.
License or Certification: None
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