- 見積作成からお客様対応まで一連の業務に携わり、サービスソリューション営業の経験を深められます
- 能動的に動きやす自らの考えや改善提案を実行に移せる職場です。
企業情報
世界中の技術革新を支える外資系の精密計測機器メーカー。
親会社は欧米に本社を構えるグローバルテクノロジーグループであり、測定ソリューションを通じて最先端の開発現場を支援しています。国内では高品質なキャリブレーション(校正)サービスや修理対応を提供し、技術者との信頼関係を築きながら事業を展開。多様性とインクルージョンを重視する風土の中で、自律的にキャリアを築ける環境です。
職務内容
- 顧客からの各種問い合わせ(サービス関連)への対応(電話・メール)
- 受発注
- オンデマンドの校正・修理に関する見積作成および契約締結までのサポート
- 価格や契約条件に関する顧客との交渉(社内関係者と連携)
- 修理・校正対象の集荷リスト作成、物流業者との連携による回収手配
- RMA(Return Material Authorization)の作成・登録
- 各案件の進捗確認および、必要に応じた顧客へのフォローアップ
- チームマネージメント
理想の人材
- 受発注経験(目安3年以上)
- 人材育成、マネージメント経験
- カスタマーサポートや営業事務の実務経験
- MS Office(Word/Excel/PowerPoint)に関する高いスキル(スピード・正確性)
- ERPや受発注管理ソフトの使用経験
- 社内外との円滑なコミュニケーション力
- 自ら業務改善に取り組む主体性
条件・待遇
- 週4日在宅勤務
- フレックス勤務
Contact: Mizuki Oka
Quote job ref: JN
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Yamato, Kanagawa Michael Page世界中の技術革新を支える外資系の精密計測機器メーカー。測定ソリューションを通じて最先端の開発現場を支援しています。国内では高品質なキャリブレーションサービスや修理対応を提供し、技術者との信頼関係を築きながら事業を展開。 · 受発注経験(目安3年以上) · 人材育成、マネージメント経験 · ...
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Kanagawa, Japan CoorsTek ¥2,000,000 - ¥2,800,000 per yearWe're committed to bringing safety quality and customer focus to the business of advanced ceramics manufacturing. · This role involves developing manufacturing technology for ceramic products used in semiconductor manufacturing devices. · You will be responsible for improving pro ...
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Chuo-ku, Tokyo Johnson & Johnson MedTech ¥900,000 - ¥1,100,000 per yearWe are seeking an Operations Field Service Manager to manage our field services team. · Manage field service activities including sales, maintenance, and repairs. · Communicate with manufacturing partners in English. · Sales of medical equipment and related services. · ...
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