Yamato, Kanagawa Michael Page
  • 見積作成からお客様対応まで一連の業務に携わり、サービスソリューション営業の経験を深められます
  • 能動的に動きやす自らの考えや改善提案を実行に移せる職場です。

企業情報
世界中の技術革新を支える外資系の精密計測機器メーカー。

親会社は欧米に本社を構えるグローバルテクノロジーグループであり、測定ソリューションを通じて最先端の開発現場を支援しています。国内では高品質なキャリブレーション(校正)サービスや修理対応を提供し、技術者との信頼関係を築きながら事業を展開。多様性とインクルージョンを重視する風土の中で、自律的にキャリアを築ける環境です。

職務内容

  • 顧客からの各種問い合わせ(サービス関連)への対応(電話・メール)
  • 受発注
  • オンデマンドの校正・修理に関する見積作成および契約締結までのサポート
  • 価格や契約条件に関する顧客との交渉(社内関係者と連携)
  • 修理・校正対象の集荷リスト作成、物流業者との連携による回収手配
  • RMA(Return Material Authorization)の作成・登録
  • 各案件の進捗確認および、必要に応じた顧客へのフォローアップ
  • チームマネージメント

理想の人材

  • 受発注経験(目安3年以上)
  • 人材育成、マネージメント経験
  • カスタマーサポートや営業事務の実務経験
  • MS Office(Word/Excel/PowerPoint)に関する高いスキル(スピード・正確性)
  • ERPや受発注管理ソフトの使用経験
  • 社内外との円滑なコミュニケーション力
  • 自ら業務改善に取り組む主体性

条件・待遇

  • 週4日在宅勤務
  • フレックス勤務

Contact: Mizuki Oka
Quote job ref: JN



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