仕事内容:
~サービスの解約をご希望でお電話頂いたお客様への電話対応業務~
▼主な仕事内容
・契約内容の確認や、見直し及び各種変更受付。
・サービス継続が困難な場合は解約の受付を実施。
<主な応対の具体例>
「現在利用中のサービスを解約したい」
「解約時に発生する費用について確認したい」
「撤去工事の方法を変更したい」
などなど。
1回の応対時間は約10分~20分、
後処理に5分~10分です。
1時間に約3件の対応をお任せします。
トークスクリプトなどのマニュアル完備
わからないことや困ったことがあれば、
いつでもサポートをうけることができます。
~約1ヶ月の研修あり~
座学・OJT共にベテランの研修員が
あなたの就業をしっかりとサポートしていきますので、
未経験のかたでも安心してスタートさせることが出来ます(^^)/
アピールポイント:
コールセンターでのお仕事が初めての方も、
ご安心ください
研修内容も充実しています☆
複数名の応募なので、一緒に始める仲間も居て安心(^^)
\WEB面接実施中/
ZoomやLINEも対応可能です
求める人材:
・未経験OK
・PCの基本的な操作(手もとを見ながらでOK)
勤務時間・曜日:
月~日の間で週5日
※土日祝は勤務が必須ですが休み希望は出せます。
休暇・休日:
シフトにより週休2日
※希望休は月6日間まで可能
勤務地:
◆受動喫煙対策について
・屋内の受動喫煙対策あり(喫煙専用室設置)
アクセス:
大阪ビジネスパーク駅すぐ
給与:
時給:1,388円 ※研修中も同時給
交通費:全額支給 ※規定あり/上限3万円
※日払い・週払いOK
WEB上からカンタンに申請して頂けます
待遇・福利厚生:
▼福利厚生
・日払い・週払いOK
・交通費支給
・社会保険完備
・有給休暇
・昇給制度あり
・賞与支給(勤務初日から適応)
その他:
▼就業までの流れ
ご登録(WEBでも来社でもOK)
↓
お仕事のご紹介(ここでOKであればエントリー)
↓
職場見学
↓
1/19(月)~就業開始
雇用形態: 派遣社員
給与・報酬: 1,388円 (時給)
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大手通信会社の問い合わせ対応【1952】
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