The Opportunity

The customer is the focus of everything we do, and millions of end users rely on our products daily. We believe in the value of empowering Scrum Master with the resources to solve critical problems for the future of our business, which is why we need you. 

Scrum Master

Responsibilities

• Using agile methodology values, principles, and practices to plan, manage, and deliver solutions.
• Training, mentoring, and supporting scrum teams to follow agile values, principles, and practices.
• Determining and managing tasks, issues, risks, and action items.
• Scheduling and facilitating scrum events, meetings, and decision-making processes.
• Monitoring progress and performance and helping teams to make improvements.
• Planning and organizing demos and product/system testing.
• Ensuring the proper use of collaborative processes and removing impediments for the scrum team.
• Tracking project processes, deliverables, and financials.
• Preparing and presenting status reports to stakeholders.

Scrum Master Requirements:

• Bachelor's degree in computer science, information technology, or a relevant field preferred.
• Certified scrum master, SAFe preferred.
• 3+ years of experience as a scrum master or in a similar role.
• Working knowledge of agile methodology, techniques, and frameworks, such as Scrum or Kanban, to deliver solutions.
• Leadership and management experience.
• Excellent people and project management skills.
• Strong communication and presentation skills.
• Strong analytical and problem-solving skills.

Language

• Japanese (Read, Write, Speak)
• Engish (Read, Write, Speak)

Salary:

Based on our Work Rules, we will consider your experience, skills and knowledge when we decide the salary.

Commutation allowance and Variable Incentive Bonus are paid based on our Work Rules.

Working Hours:

Standard Working Hours: 9:00am - 5:00pm  (Include 1 hour break. Flex-time system available)

Benefits:

Social Insurance (Health Insurance, Employees' Pension, Unemployment Insurance, Worker's Accident Insurance), Benefit One, Training system (include Japanese lesson / English lesson), Childcare Leave/Family care Leave, Baby-sitter support program, wiwiw System (Support program for those who take Childcare Leave), Retirement Pension (only for Regular employee).

Holidays/Vacations:

Saturdays and Sundays

National Holidays

Year-end and new year holidays (December 30, December 31, January 2 and January 3)

Annual Paid Holiday

For Regular employee, other special holidays are available (e.g. Anniversary Leave, etc.)

Location:

Hatsudai Head Office, Tokyo Opera City, Nishi Shinjuku, Shinjuku-ku, Tokyo Japan

What motivates you?

• You obsess about customers, listen, engage and act for their benefit 
• You think big, with curiosity to discover ways to use your agile mindset and enable business outcomes 
• You thrive in teams, and enjoy getting things done together
• You take ownership and build solutions, focusing on what matters 
• You do what is right, work with integrity and speak up
• You share your humanity, helping us build a diverse and inclusive work environment for everyone 

Our commitment to you

• Our mission; to be a part of making Decisions Easier and Lives Better
• A leadership team dedicated to your growth and success 
• A bold ambition and set of goals to be a leader in driving transformation in our industry 
• Our best. Every day. 

Learn more about opportunities with us at    

About Manulife and John Hancock

Manulife Financial Corporation is a leading international financial services provider, helping people make their decisions easier and lives better. To learn more about us, visit

Manulife is an Equal Opportunity Employer

At Manulife/John Hancock, we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law.

It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process, contact

Working Arrangement