Micron Technology is a world leader in innovating memory and storage solutions that accelerate the transformation of information into intelligence, inspiring the world to learn, communicate and advance faster than ever.
JR53266 ENGINEER - DEMQRA MOBILENPI
- Conduct New Product Qualification and define Qualification Requirements
- Develop Product Reliability methodology
- Establish and enforce Quality requirements
- Provide internal and external technical support
- Lead MRB (Material Review Board) activities
- Coordinate and resolve
RMA issues - Comprehend failures and failure rate in all aspects of a product lifetime
- Perform risk assessment at all decision points within a product lifetime
- Give technical guidance to your team members relating to new production qualification, product reliability methodology, quality/reliability monitors, metrics, and specifications.
RMA
§ Lead FA of Customer Concerns
- Understand the customer complaint as it relates to the DRAM component
- When not already provided, initiate contact with customer or customer representative to identify specific failing conditions
- Coordinate and direct initial bench level, system level, and ATE level analysis and interpret results
- Coordinate detailed component level analysis then interpret results§ Handle Communication of Results with Manufacturing and Engineering Teams
- Review feedback/Corrective Action from various manufacturing areas
- Ask follow-up questions as vital to provide an adequate customer response
- Translate results to a customer friendly format
- Analyze data from various sources for trends and variations
- Communicate the needed process improvements§ Provide FA Reports to External Customers
- Summarize the
RMA background and FA results - Identify the root cause and potential improvements for use in reports
- Identify and provide containment information associated risk assessment
- Generate both interim and final FA reports for customer consumption
- Provide customer support for ongoing questions/concerns related to FA report§ Maintain Knowledge of Device Capabilities and Characteristics
- Understand the latest process technology
- Recognize differences from previous technology nodes with the associated risks
- Understand the datasheet specifications for each device
- Stay up-to-date on common customer DRAM applications
- Partner with field support teams to understand ongoing customer status
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