[한국 IBM] Technology Lifecycle Services 사업부서 초대졸 신입사원 채용
근무지:
서울 0명, 대전 0명, 천안 0명, 광주 0명
직무 특성상 기술 지원을 위해 일부 야간 근무 필요
지원자격 및 우대사항
국내외 대학 2년제 졸업자 (4년제 졸업자 우대)
관련 경력 1년 미만 (인턴기간 포함)
고용 형태
정규직
전형절차
1차 서류 심사
2차 실무/임원 면접
※ 이력서 제출시, 반드시 영문이력서 제출 필요
※ 서류전형 합격자에 한하여 개별적으로 면접 일정 확정 예정
※ 최종 합격 후, 근무 지역 배정 예정
System Services Representatives are the primary technical interface to clients for the coordination of hardware and software support and delivery of operational services.
They will advise clients of preventive maintenance, configuration, operation and environmental factors which may drastically impact product performance or impair the client's IT operation.
These representatives use IBM tools, such as Cognitive Support Platform (Salesforce) and Watson Einstein Analytics, to drive automation and improve effectiveness of our client operations.
The employees in this job role need to demonstrate proficiency in the HW and SW solutions by constantly updating their Digital Technical Certifications.
It is also needed to keep up to date with Soft Skills trainings (verbal & written communication, teamwork & collaboration, emotional intelligence, critical thinking, etc.), in order to provide an outstanding IBM service for clients.
They need to constantly collaborate with professionals in different support centers and business units to achieve high quality problem resolutions.
Your Role And ResponsibilitiesIBM TLS Systems Services Representatives are responsible for on-site installation, maintenance, and repair of IBM System equipment.
They may also perform services activities such as Technical Delivery Assessment, installation planning, account management, systems-level problem determination, discontinuance, and relocation of this equipment, and other customized project-based services.
They are responsible to support problem source identification related to installation, update, configuration, operations, or performance, resolve incidents, advise on potential resolutions and their implementation, and implement determined suggestions to the satisfaction of the customer.
The individual should have knowledge in the areas of installation, customization, operation, recovery, tuning, and general electric and information technology engineering.
They are accountable to ensure a high level of client satisfaction with service delivery, technical support, and operational services for the client account(s).
When critical situations occur, they are the IBM technical interface to clients and manage the situation until the problem is fixed.
They have a thorough understanding of, and are able to advocate for, IBM's technical support strategy. They are responsible for the technical value relationship to protect revenue base and identify new services opportunities.Preferred Education
Bachelor's Degree
Required Technical And Professional Expertise
Foundational Understanding and Support experience of Hardware and/or Software
Strong Commitment to Learning and Client Success
Good Communication and Interpersonal Skills
Proactive Self-Starter with a Drive for Continuous Improvement:
Enthusiastic Team Player with Strong Self-Motivation
Preferred Technical And Professional Experience
Foundational Understanding and Support experience of Hardware and/or Software
Strong Commitment to Learning and Client Success
Good Communication and Interpersonal Skills
Proactive Self-Starter with a Drive for Continuous Improvement:
Enthusiastic Team Player with Strong Self-Motivation
Show more Show less
-
Osaka IBM ¥250,000 - ¥650,000 per yearSystem Services Representatives are the primary technical interface to clients for the coordination of hardware and software support and delivery of operational services. · ...
-
Osaka, Osaka Schneider Electric ¥2,500,000 - ¥5,000,000 per yearRepresent Schneider Electric or other 3rd party Solar service excellence to customers in Japan, provide after sales support to Schneider Electric or other 3rd party Medium Voltage Solar products and low voltage solar products, ensure that all service work is delivered efficiently ...
-
Kyobashi, Tokyo Astellas Pharma ¥50,000 - ¥105,000 per yearConducts cGMP, cGDP or device audits of suppliers. · Leads cGMDP audits of suppliers in support of the supplier evaluation and risk assessment program. · ...
-
Clinical Trial Lead
3週間前
Kyobashi, Tokyo Astellas Pharma ¥2,000,000 - ¥2,500,000 per yearClinical Trial Lead position accountable for planning, set-up and execution of assigned drug trials. Leads cross-functional clinical extended team to ensure efficient and compliant clinical trial set-up, execution and delivery. Moderate travel required. · ...
-
Kyobashi, Tokyo MOBILIZE Talent Acquisition ¥48,000,000 - ¥60,000,000 per yearThis is a long-term strategic role with broad involvement across accounting, · finance, administrative coordination, · and corporate compliance.Serve as primary contact with external accounting/tax firms. · Review and communicate monthly and annual accounting matters (P/L,B/S). · ...
-
Kyobashi, Tokyo Astellas Pharma ¥1,000,000 - ¥1,500,000 per yearAstrellas Pharmaceuticals seeks an Analyst for Services Contracts and Vendors at DigitalX.This role will negotiate contracts aligning with organizational goals while building vendor relationships. · ...
-
Kyobashi, Tokyo Astellas Pharma ¥4,000,000 - ¥6,500,000 per yearThe Senior On-Site Support Engineer provides comprehensive onsite technology support and services to ensure optimal performance of all IT infrastructure and systems at assigned sites. · Provide timely technical support for hardware software networking issues · |Perform routine ma ...
-
Kyobashi, Tokyo Astellas Pharma ¥5,500,000 - ¥8,500,000 per yearAstellas is undergoing transformation to deliver value for patients. This opportunity involves working on digital transformation with a real impact within a company dedicated to improving lives. · ...
-
Kyobashi, Tokyo Astellas Pharma ¥6,000,000 - ¥12,000,000 per yearThis role will be responsible for negotiating, executing, managing and complying with IT hardware and software contracts ensuring alignment with organizational goals while fostering strong relationships with internal stakeholders. · ...
-
DevOps Engineering
2週間前
Kyobashi, Tokyo Astellas Pharma ¥3,600,000 - ¥9,360,000 per yearWe are seeking a skilled DevOps Engineer to join our team. · This role will involve designing implementing maintaining CI CD pipelines data preprocessing model training validation containerized inference stacks web applications frontend backend managing pipelines build test deplo ...
-
Foundations Analyst
4週間前
Kyobashi, Tokyo Astellas Pharma ¥6,000,000 - ¥8,000,000 per yearThe Foundations Analyst provides flexible hands-on support for high-priority Procurement initiatives including Scope 3 collaboration SRM activities supplier risk management and working capital improvement. · ...
-
Osaka Richemont Full time¥2,500,000 - ¥5,000,000 per yearThe Cartier concierge will supervise guest services attendants and concierges to ensure exceptional guest experiences in hotels, · Supervise guest services attendants,Welcome guests warmly · ,Arrange outings and transportation services · ...
-
Osaka Takeda Full timeTakeda Business Services (TBS) is seeking a highly skilled Payroll Lead to take charge of our payroll functions. · The primary responsibility will be to ensure accurate and timely payment of payroll expenses and taxes. · ...
-
Osaka Turkish Airlines ¥500,000 - ¥1,000,000 per yearWe are looking for a creative thinker with a passion for marketing and sales to join our team at Turkish Airlines. As a Sales-Driven Marketing Representative, you will conduct market research, develop sales strategies, and evaluate marketing processes to drive success. · Develop ...
-
Osaka, Osaka HiltonA Conference Sales Manager serves as the hotel representative to prospective clients and customers who need to rent rooms requiring group accommodations guest rooms) and/or meeting space and food and beverage service. · ...
-
Osaka Rolls-Royce ¥1,680,000 - ¥2,880,000 per yearA new opportunity has arisen for a skilled Power Solutions Business (PSB) Commissioning Engineer to oversee and bring expertise to our team. · As a Power Solutions Business (PSB) Commissioning Engineer, you will play a critical role in leading and executing commissioning activiti ...
-
Osaka Rakuten Full time¥4,000,000 - ¥8,000,000 per yearWe are seeking project managers with specialized knowledge and experience to strengthen IT-BCP compliance, · Plan, execute, and monitor in IT-BCP-compatible projects · Improving IT-BCP Framework and Operations · ...
-
Osaka, Osaka Cartier ¥2,000,000 - ¥2,800,000 per yearSupervise guest services attendants and concierges to serve the needs of guests in hotels and resorts. · ...
-
Osaka, Osaka Agoda $80,000 - $120,000 per yearWe are looking for a Workday Senior Specialist or Specialist to drive projects and implement solutions at scale to simplify work, automate repetitive tasks, and optimize business processes. · ...
-
Butler Service Desk
6時間前
Osaka Careers at Marriott Full time+Answer guest calls and process requests. · +Answer telephones using appropriate etiquette. · Process guest requests for wake-up calls and other services. · ...
-
大阪府 大阪市, 10X GenomicsAs part of the Instrument Services team you will take ownership of cases assigned driving & delivering high quality service resolution; provide timely onsite support to address service repair issues at customer sites according to contract prioritization. · ...