We help the world run better

Our company culture is focused on helping our employees enable innovation by building breakthroughs together. How? We focus every day on building the foundation for tomorrow and creating a workplace that embraces differences, values flexibility, and is aligned to our purpose-driven and future-focused work. We offer a highly collaborative, caring team environment with a strong focus on learning and development, recognition for your individual contributions, and a variety of benefit options for you to choose from. Apply now

ABOUT THE TEAM

SAP Enterprise Cloud Services accelerates and simplifies customers' business transformation by running their SAP ERP Value stack with a world class level of availability, security & resilience on their preferred cloud infrastructure including Hyperscalers, their own data center, and the SAP data center allowing them to turn into cost-effective intelligent enterprises.

The SAP Enterprise Cloud Services portfolio - comprising private managed cloud deployment options for RISE with SAP and full SAP ERP value-adding SAP Cloud Application Services - empowers customers to run a modern, intelligent ERP system in the cloud. We offer customers a scalable and adaptable operating model, resilient best in class technology, and assured IT governance to ensure production availability across the application and infrastructure landscape.

With our functional and technical services customers have the same level of control in a cloud environment as they may know from on-premise. Layering additional SAP Cloud Applications Services packages, customers can focus on innovation for the future with a focus on flexibility and simplification.

We manage customer engagements across Japan, Southeast Asia, India, Australia and NewZealand, Korea, China, Taiwan and Hong Kong market units.

SUMMARY
The Project and Program Office as part of the ECS organization has the following priorities:

• Manage system landscapes, provisioning, upgrades & migrations.
• Perform project management for all SAP Cloud Customers of Enterprise Cloud Services, mainly focusing on HANA Enterprise Cloud (HEC), S/4HANA private cloud edition, S/4HANA Cloud extended Edition, HANA Enterprise Cloud advanced Edition and Cloud Application Services (CAS). .
• Act as the main interface to the customer project team to ensure effective communication.

These priorities are transferred into the CDM(Client Delivery Management) Organization in order to support the accelerated SAP Cloud ERP growth and adoption goals, and to ensure that SAP customers have an effective & secure way to move into RISE with SAP.

THE ROLE

• You are a key contact for all topics around Enterprise Cloud Services, mainly focusing on HANA Enterprise Cloud (HEC), S/4HANA private cloud edition, S/4HANA Cloud extended Edition, HANA Enterprise Cloud advanced Edition and Cloud Application Services (CAS) to ensure a smooth move for SAP Cloud Customers.
• Your passion is the implementation and migration of different solutions and technologies including the design, configuration and operation of the solution landscape with the newest technologies, products and innovations.
• The ECS PL manages the provisioning and upgrades of system landscapes
• This role serves as an interface between the RISE Sales/Engagement and the ECS Technical experts.
• Ability to work under pressure and constantly add value to customer and within organization.
• Collaborate with different teams from within the ECS organization and outside to ensure excellent customer satisfaction; this includes interfacing with customers.
• Steering partners / system integrators on operational level during onboarding projects.
• Acting as the Trusted Advisor towards our customers during the Onboarding/Migration phase.

ROLE REQUIREMENTS

• 5-10 years of experience in managing/ running landscape provisioning, installation, migration and release upgrades.
• 5 + years of experience with SAP Basis.
• 5 + years of experience with Project Management.
• Minimum 3 years of experience in customer facing role and should have excellent command on de-escalating the critical situations.
• Experience with Datacenter migration.
• Profound IT backend technology experience.
• Experience in working with cross-cultural teams or individuals.
• Language : Japanese Fluent level /English Business level
  
  

Preferred skills

• Bachelor's degree or higher in Computer Science, or related fields.
• Good understanding of SAP Next Generation solutions and services
• Hyperscalers basic knowledge (Azure, AWS or GCP).
• Project Management Certification is good to have.

#SAPECSCareers

We build breakthroughs together

SAP innovations help more than 400,000 customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management. As a cloud company with 200 million users and more than 100,000 employees worldwide, we are purpose-driven and future-focused, with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries, people, or platforms, we help ensure every challenge gets the solution it deserves. At SAP, we build breakthroughs, together.

We win with inclusion

SAP's culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone – regardless of background – feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better and more equitable world.

SAP is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to the values of Equal Employment Opportunity and provide accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team:

For SAP employees: Only permanent roles are eligible for the SAP Employee Referral Program, according to the eligibility rules set in the SAP Referral Policy. Specific conditions may apply for roles in Vocational Training.

EOE AA M/F/Vet/Disability:

Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, age, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability.

Successful candidates might be required to undergo a background verification with an external vendor.

Requisition ID: | Work Area: Information Technology | Expected Travel: 0 - 10% | Career Status: Professional | Employment Type: Regular Full Time | Additional Locations: #LI-Hybrid.