Tokyo Tenth Revolution Group

Project Leader – System Consultant

Department:
Digital and Technology

Team:
Applications

Reporting Line:
Applications Team Manager

Role Overview

We are seeking a
Project Leader – System Consultant
to lead enterprise system delivery and application initiatives within Compass Group Japan. This role requires a bilingual (Japanese/English) professional who can bridge business operations and IT delivery, ensuring smooth system deployments, integrations, and ongoing operations aligned with Japan's regulatory and business environment.

The role will lead business-side system initiatives, manage end-to-end project ownership, and work closely with local stakeholders, store operations, global IT teams, and external vendors to deliver stable, scalable, and compliant IT solutions.

Key Responsibilities

  • Lead business-side IT initiatives for Compass Group Japan, acting as the primary system consultant and project leader.
  • Own end-to-end project delivery including
    planning, design, build, testing, training, cutover, go-live, and Hypercare
    .
  • Manage IT projects in collaboration with
    local Japan teams and global teams (UK/India)
    .
  • Engage stakeholders to gather, validate, and translate business requirements into practical technical solutions.
  • Facilitate blueprint and design workshops with business users and vendors; produce
    business blueprints, process flows, and documentation
    , and obtain formal sign-offs.
  • Act as the primary contact point for system configurations, customizations, store operations integration, and business process discussions.
  • Oversee system integrations, middleware, interfaces, and data flows with external vendors and internal platforms.
  • Manage access control, system IDs, and user permissions across local and global systems.
  • Review and validate
    Functional Specification Documents (FSD)
    and
    Technical Specification Documents (TSD)
    .
  • Coordinate UAT, training, workshops, knowledge transfer, and post-go-live support.
  • Identify risks related to localization, regulatory compliance, interfaces, and operations, and implement mitigation strategies.
  • Communicate effectively with internal stakeholders, vendors, store personnel, and global IT teams.

Priority Requirements

1st Priority – Language & Communication

  • Fluent Japanese and English (mandatory)
  • Native/business-level Japanese for local stakeholders and vendors
  • Business-level English for global collaboration

2nd Priority – Leadership & Delivery

  • Proven experience as a
    Project Lead / Project Manager / IT Lead
  • Strong ownership mindset with end-to-end delivery responsibility
  • Experience leading cross-functional teams and vendors

3rd Priority – Mindset & Adaptability

  • Flexible, adaptable, and open-minded approach to change
  • Comfortable working in evolving environments
  • Solution-oriented and proactive attitude


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