仕事内容
即日スタート【月給28万コールセンターの管理業務/未経験OK研修充実】
お客様へ契約内容を確認するコールセンターで、オペレーターのサポートやチーム管理をお任せします。
未経験からでも安心してスタートできるよう、2~3ヶ月の研修制度をご用意
業務内容
- 契約内容の確認(発信業務)
- 申し込み内容や金利・支払回数を確認
マニュアル完備&話す内容が決まっているので安心
オペレーターのサポート・育成
- 新人スタッフの教育や業務フォロー
オペレーターが対応に困ったときのフォロー(相談しながら解決)
チームの運営サポート
- シフト作成やスタッフの勤怠管理
- 仕事の進め方を工夫して、働きやすい環境を整える
働く環境
- 駅直結新日本橋or三越前(6月まで錦糸町駅から徒歩3分)
- 充実の研修制度座学&OJTでじっくり学べる
職場の雰囲気
・チームの平均年齢は30代後半。落ち着いた環境で、スキルを身につけられます。
・現在は10名程のチームになり増員予定
・コールセンターというよりは"事務センター"に近い静かな雰囲気。集中して働きたい方にぴったりです。
・チームは女性7:男性3で、気配り上手なメンバーが多く、フォロー体制も整っています。
こんな方にピッタリ
・人をサポートするのが好きな方
・チームで協力しながら働きたい方
・未経験から事務や管理業務にチャレンジしたい方
\即日スタート新しい環境でキャリアを築きませんか?/
まずはお気軽にご応募ください
求めている人材
学歴不問 / 未経験OK
<必須>
- PC操作に抵抗のない方
(タイピングやブラウザ操作ができるレベル)
- 学歴、業種・職種経験は一切問いません。
- 第二新卒の方も歓迎します
<こんな方は即戦力人材>
- …同業務での管理者・オペレーター経験のある方
- …タイピングが得意な方(例:e-tyapingなら130以上が目安)
- …接客、営業など顧客対応の経験をお持ちの方
- …スタッフとコミュニケーション取りながらマネジメントした経験がある方
勤務時間詳細
総労働時間:1ヶ月あたり160時間 〜 168時間
週5日勤務 週休2日制
1日あたりの実働時間:8時間
下記時間帯にてシフト対応となります。
・9時00分~18時00分
・10時00分~19時00分
・11時00分~20時00分
・12時00分~21時00分
勤務地
東京メトロ銀座線・半蔵門線
「三越前駅」出口A9より直結
交通・アクセス
JR総武本線「新日本橋駅」出口1より 徒歩1分
給与詳細
基本給:月給 28万円
固定残業代:なし
【一律手当】
全員に一律で支払われる通勤・皆勤・家族手当金額:なし
全員に一律で支払われるその他手当金額:なし
月給280,000円 想定年収:3,640,000円
(内訳:280,000円×12ヶ月+賞与1ヶ月分)
待遇・福利厚生
【福利厚生】
研修あり 副業・WワークOK
安心の雇用制度
・交通費支給(規定あり)&有給休暇取得OK
・昇給制度&友人紹介特典あり
・総合職社員登用制度でキャリアアップ可能
手厚い研修&スキルアップ
・研修2-3か月(座学+OJT+ロールプレイング)で未経験OK
・評価制度&インセンティブあり
<<働きやすさと成長できる環境が揃った職場です>>
選考プロセス
<最短1週間で内定カンタン3ステップ>
STEP1:応募
人柄重視の採用のため、できるだけ多くの方にお会いしたいと考えております。
STEP2:面接(1回)
採用担当による面接で、お仕事紹介なども行ないます。
STEP3:内定
応募~内定は1週間程度を予定しております。
「カスタマーセンターで働くイメージがつかない」
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