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SalesJob Details
About Salesforce
Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn't a buzzword — it's a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.
Ready to level-up your career at the company leading workforce transformation in the agentic era? You're in the right place Agentforce is the future of AI, and you are the future of Salesforce.
Department Description:
当部門はSolutions部門において特定のソリューション、技術領域に深い専門知識を持ち、Account Executive(営業)、業界/企業担当のSolution Engineerとともに製品、および技術的な観点からお客様へのソリューション提案、デモンストレーション、技術的な質問への対応を担います。
また、Agentforce(自律型AIエージェント)やData 360(旧Data Cloud)の専門家として国内外の開発部門や製品マーケティング部門と連携し、日本における製品品質の向上、および市場における認知度向上のための活動も行います。
Role Description:
1. ソリューション提案
- 関連部門と密接に連携し、担当領域における適切なソリューション、アーキテクチャ提案を実施
- 製品の最新動向、制限事項などをふまえた提案書を作成
2. デモンストレーション
- お客様、パートナー様、および社内関連部門に製品の価値を正しく伝え、課題を解決するためのソリューション構築と効果的なデモンストレーションを実施
3. 技術的な質問への回答
- 社内の関連部門や提案チーム、パートナーや顧客からの技術的な質問に対して迅速かつ正確に回答する
4. 技術的なトレーニング
- 社内関連部門やパートナー様へのセミナー、ベストプラクティス、ナレッジシェア等を実施
5. マーケティング活動支援
- セミナーやイベントでの登壇、プレゼンテーション、デモンストレーションの実施によるマーケティング活動支援し、ソリューションを市場へ広く価値訴求する活動を実施
6. 各種営業マテリアルの作成
- 提案活動で培ったノウハウを活かし、製品に関するTips集、標準デモンストレーション(各製品、複数製品連携など)、提案書テンプレート、リファレンスアーキテクチャなどを作成
7. 関連部門との密な連携
- 営業チーム、パートナーアライアンス、マーケティング、製品開発、製品マーケティング等と密に連携し、共に製品の拡販するための戦略を立て実行する
- 製品の最新情報を収集し、販売戦略を策定し、社内外への展開を実施
- 製品販売における技術的な障害を本社開発部門や製品マーケティング部門と連携して解決
Your Impact:
- AgentforceやData 360の専門家として、お客様、パートナー様、および社内関連部門から信頼され、担当領域におけるビジネスの成長と最大化に貢献します。
- 新しい製品、機能にいち早く触れることができるため、その領域の第一人者としてキャリアを磨くことができます。
- Data 360はSalesforceのDeeply Unified Platformコンセプトを実現するコア製品であり、AgentforceはSalesforceのあらゆる製品で活用されるAI Agentであるため、Salesforce全社的にあらゆる人、製品と関わりながら仕事をすることができます。
Basic Requirements:
- 言語: 日本語 (読み、書き、会話が流暢にできるレベル)/ 英語 (読み、書きが問題ないレベル)
- ソフトウェア製品の販売、または導入の経験 (プリセールスエンジニア/アーキテクト/システムエンジニア)
- コンサルティングおよびソリューション設計の経験
- お客様向け、セミナーやイベントなどでのプレゼンテーション/デモンストレーション経験
- お客様のビジネスニーズのヒアリング、および課題を分析する能力
- 常に好奇心旺盛で、新しい技術を学ぶことに興味を持って取り組む姿勢
- チームで仕事を進めるコミュニケーション力
- プリセールス、ポストセールスに関わらず、技術的な問題をオーナーシップを持って解決する能力
- マルチタスク実行能力、スピード感を持った業務遂行能力
- 問題や課題を前向きに捉え解決へ導くマインド
- 難しいことをわかりやすく伝えるセンス
Preferred Requirements:
- ビジネスレベルの英語:任せられる担当領域が広がります
- Salesforce 製品の知識・経験
- AI知識・経験(G検定以上)
- データ統合や連携、データ活用経験
- 担当領域における競合製品の知識・経験
- ITスキル (システム開発経験、システムインテグレーション、API、アプリケーションサーバー、データベース、ネットワーク、プログラミング言語 など)
- デジタルマーケティングのランドスケープ、モバイルマーケティング、デジタル/CRM/マーケティングの経験
- トラッキングピクセル、タグ、サーバー間統合、モバイルアプリSDK、API統合、タグ管理プラットフォーム、分析ツールなどのデジタル広告技術の実装技術と運用の知識と経験
- データ分析、データサイエンティストとしての経験
Unleash Your Potential
When you join Salesforce, you'll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we'll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what's possible — for yourself, for AI, and the world.
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Posting Statement
Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that's inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.
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