Sales administrator

2週間前


Yokohama 3010 K-T LTD Japan Full time

Description

The Sales Administrator provides administrative and clerical support to relieve department managers or staff of administrative details while ensuring process compliance. The sales administrator manages and coordinates orders, prepares quotations, monitors deliveries, coordinates activities with customers and the various internal departments, keeps the customer databases up to date and manages sales-related documentation. His or her essential missions are:

Pre-sale activities

·Creates quotations for all products sold through the channel with the help of the account manager and division admin and product owner.·Ensure standardization of the quote, for any deviation capture supporting document. ·Coordinates the GM% deal sheet process (ICOS)·SCD tracking (SPTS configurations) from Field with Follow up : Review of open topics and follow up with field sales and service team, feed-back to PM·Demo organization support(including Wafer shipments, organization support,...)

Booking support

·iDeliver support as part of booking process and pre shipment definition·Initiates the order process in SAP upon receipt of the purchase order. · Verifying order supporting document and post in IDeal, following the booking rules: final quotation, equipment specifications and legal agreements (NDA, VPA, etc...), shipping docs....·Submit to OA and issue order acknowledgment to customer·Ensure extended warranty are created in the SO when applicable

Booked to FPA support

·Plan the shipping and/or receiving date, in agreement with the customer and the "Product" divisions planning team. · Adjusting orders depending on new customer requirements ·Dispatch and delivery: Coordinating and planning dispatch of the equipment once it has been tested and found to conform, in liaison with the customer's technical teams, the internal dispatch team and the various divisions of KLA. Overseeing compliance with regulations at each administrative stage relating to the dispatch and/or delivery of the equipment.

Reporting

·Forecast support (CAERUS): coordinate forecast alignment between AM and Div as well as slot request communication ·Assist in driving adoption of IDeliver process : regular progress report, chasing of Ideliver update by task's owners·Able to update weekly dashboard (booking and revenue) as well as quarterly results for QBR·Region order schedule communication to Account manager and Service teamBased in Japan to primarily support our Japanese team and customers, the employee will be part of an international team in which we work together to insure business support continuity globally.

Minimum Qualifications

Native Level Japanese skill

Fluent inEnglish

Requires a minimum of 1 - 2 years of related experience



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