L'entreprise
Since 1981, we've been a leading tourism company, specializing in offering a wide range of travel experiences in Japan. Our mission is to become the leading brand for all those who love Japan and want to travel there.
We offer a wide catalog of products to our travelers: individual and group tours, Rail Passes, activities, excursions, train tickets, accommodations, SIM cards, etc. For more information on our company and our products, visit our website in 5 languages:
Japan Experience also acquired FTC, which organizes group tours in Japan, in March 2025, and launched Irasshai, an 800 m2 food store dedicated to Japan in central Paris ), in 2022.
Description du poste
We are looking for a hotel booking agent, with the following responsibilities:
As a hotel booking agent, your tasks will be as follows:
- Handle hotel, inns, and private lodging reservations, including cancellations, and changes, as requested by sales teams.
- Check regularly the accuracy of all accommodation reservations.
- Ensure that purchase prices are in line with budgeted targets
- Manage daily, weekly and monthly reports from our booking systems.
- Strive to improve our internal reservation processes and collaborate with other colleagues including sales teams.
- Actively contribute to strengthening relationships with suppliers.
These assignments are subject to change according to the company's needs and are carried out under the responsibility of the Hotels and Cotations Manager.
Profil recherché
You are a resident of Japan with a valid work permit
- You are perfectly fluent in Japanese and english
You are in the travel industry handling reservations for at least 3 years.
You are proficient in different systems for arranging hotel reservations
You demonstrate a great attitude during issues solving
You are proactively searching for our partners offers and opportunities
You have a good experience with office software
For all these missions a gross monthly remuneration is proposed comprising the following 2 elements:
fixed part of yens (depending on experience)
variable part linked to the achievement of your OKR (Objective Key Results)
You'll be reimbursed for transportation costs (up to ¥15,000/month), a meal allowance of ¥750 per day and a health insurance plan.
We offer a permanent contract, with a 3-month trial period, renewable for 2 months.
You will work 5 days a week for 40 hours from Monday to Friday. Home office is authorized up to 2 days a week, once the training period is over.
You will be based at the company's offices in Tokyo.
Réf: 0d6b79e3-e5ed-4eee-801c-3f2f78e9fa89
-
Shinjuku City Japan Experience ¥1,500,000 - ¥3,000,000 per yearWe are looking for a hotel booking agent to handle hotel, inns, and private lodging reservations, including cancellations, and changes, as requested by sales teams. · Handle hotel, inns, and private lodging reservations, including cancellations, and changes, as requested by sales ...
-
Shinjuku City Japan Experience ¥180,000 - ¥183,900 per year+We are looking for a booking agent at our FTC subsidiary dedicated to group guided tours in Japan. · Respond to B2B customer requests ensuring their follow-up and satisfaction · Determine the best tour offer qualitative and original in line with group circuit requests · ...
-
Greater Tokyo Area Hilton ¥400,000 - ¥800,000 per yearA Groups Tour Reservation Supervisor will assist in achieving budgeted room nights and occupancy targets as identified in the annual budget and marketing plan for the group tour series. · ...
-
Customer Service
1ヶ月前
Greater Tokyo Area EVEROK GROUP ¥3,000,000 - ¥4,500,000 per yearProvide competitive solutions for Air/Ocean freight to Customers and Overseas Partners. · Booking to liners, Airlines and liasing for shipment execution. · Pre-alert customer/agents for shipments · Monitor and clean up booking for any shortfall/cancellation. · Job creation in Sys ...
-
Greater Tokyo Area 同程旅行 ¥900,000 - ¥1,200,000 per yearResponsible for the end-to-end user research process in the Japanese market, focusing on OTA scenarios, utilizing methods such as user interviews, questionnaire surveys, and usability testing to identify user needs, pain points, and behavioral preferences. · Analyze the core dema ...
-
Shinjuku City Japan Experience ¥3,000,000 - ¥6,000,000 per yearAs a Hotel Product Manager, you will be responsible for developing and sustaining strong relationships with existing hotel partners, managing hotel databases, and analyzing hotel performance. You will also participate in implementing a Channel Manager and deliver occasional train ...
-
Director of Sales
4週間前
Tokyo Jobs via eFinancialCareers ¥10,000,000 - ¥20,000,000 per yearWe are a top recruitment agency looking for a Director of Sales & Marketing for a well-known luxury hotel in Kyoto. This role is crucial for boosting the hotel's market position and ensuring it meets brand standards and guest expectations. · Work with the General Manager to set a ...
-
Head of User Growth
2ヶ月前
Greater Tokyo Area 同程旅行 ¥8,000,000 - ¥20,000,000 per yearResponsible for formulating end-to-end user growth strategies and executing marketing promotions for the OTA platform. By leveraging integrated marketing, user operations, data-driven approaches, and other methods, the role aims to acquire new users, reactivate and retain existin ...
-
Tokyo Grand Hyatt ¥1,200,000 - ¥2,000,000 per yearSupport and assist hotel guests and private members where in need, including booking and scheduling treatments and fitness trainings, cashier duties, etc. · English skill required to provide guest service · Hands on experience in guest service field · Require high communication a ...
-
Tokyo Four Seasons Hotels and Resorts ¥2,500,000 - ¥5,000,000 per yearWe are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions th ...
-
Tokyo, Tokyo Bvlgari Hotels & Resorts ¥2,500,000 - ¥5,000,000 per yearSupervise, train, and inspect the performance of assigned Kitchen Staff, ensuring that all procedures are completed to the Hotel Standards, while working within the budgeted guidelines. Assist where necessary to ensure optimum service to guests. Provides support, training, direct ...
-
Tokyo, Tokyo Westin Hotels & Resorts ¥60,000 - ¥120,000 per yearFunctions as the leader of the property's sales department for properties with bookings over 300 peak rooms and significant local catering revenue. Manages the property's reactive and proactive sales efforts. Provides day to day leadership to sales associates to achieve property ...
-
Tokyo, Tokyo IHG Hotels & Resorts ¥4,320,000 - ¥6,480,000 per yearThe Learning & Quality Manager drives a strong learning culture and service excellence across the hotel. The role develops and delivers training programs to enhance employee engagement, skills, and career growth while ensuring consistent quality standards. · Analyze current train ...
-
Tokyo HBX GroupThis role is responsible for assisting clients on operational requests relative to their bookings, accordingly to our service deadlines/quality guidelines/protocols, in order to solve the needs of the clients in the most efficient way which promote a high performing service cultu ...
-
Tokyo, Tokyo G Talent ¥8,000,000 - ¥15,000,000 per yearLead Software Engineer for a fast-growing AI SaaS startup in Tokyo, Japan. The company provides a SaaS that enables intent sales, analyzing search behavior to identify and reach out to companies with a clear need for their service. The team is composed of talented individuals fro ...
-
Administrative PR
1週間前
Tokyo DLPRC ¥4,000,000 - ¥8,000,000 per yearHost and assist upper management and VIP clients visiting from the Philippines and Thailand. · Manage flight bookings travel itineraries hotel arrangements provide well-informed confident guided tours across Tokyo other parts of Japan ensure smooth professional culturally aware e ...
-
Tokyo Elsevier ¥3,000,000 - ¥6,000,000 per yearAre you interested in part of the regional Customer Service team ? · Manage order processing and fulfillment for print books, ensuring timely and accurate delivery to customers across Japan and Taiwan. · Understand the complexities of the Japanese and Taiwanese book markets and c ...
-
Sales Manager
2ヶ月前
Tokyo, Tokyo Bvlgari Hotels & Resorts ¥6,000,000 - ¥12,000,000 per yearThe position is accountable for proactively soliciting and handling sales opportunities for Consortia. Group and Events, and new business market development and potential High Network Special Negotiate opportunity. Ensures business is turned over properly and in a timely fashion ...
-
Tokyo, Tokyo Bvlgari Hotels & Resorts ¥4,000,000 - ¥8,000,000 per yearAssists with the soliciting and managing of reservations sales-related opportunities. Manages and provides training and work assignments to Reservations Sales Supervisor and Agents. Actively up-sells each business opportunity to maximize revenue opportunity. Achieves personal and ...
-
Director of Sales
4週間前
Tokyo HMI Hotel Group ¥600,000 - ¥1,200,000 per yearWe are seeking a dynamic and strategic individual to join our team as a Director of Sales. · The Director of Sales is responsible for leading the hotel's sales and marketing efforts to maximize revenue and occupancy. · Develop and execute a comprehensive sales plan to maximize re ...
-
Tokyo LuggAgent Remote job¥200,000 - ¥400,000 per yearLuggAgent is a global same-day luggage delivery platform that empowers travelers to Leave your luggage and embrace the world. As a Business Development Manager, you will be a key driver of LuggAgent's regional expansion and ecosystem partnerships. · Identify and secure new strate ...