Welcome to American Express!

When you join Team Amex, you become part of a global and diverse community of colleagues committed to supporting customers, communities, and each other. At American Express, recognition for your contributions and the opportunity to share in the company's success are part of the package. Together, as a team, we aim to provide the best customer experience while upholding high standards of integrity and inclusivity.

At American Express, we are currently offering an exciting role focusing on digital acquisition in Japan. The successful candidate will be responsible for managing key digital acquisition channels, aiming to drive growth and positive downstream behavior for new card members. Working closely with the Digital Acquisition Manager, you will play a vital role in meeting aggressive goals.

About the Role:

• Drive New Account Acquired growth aggressively
• Drive positive downstream behavior for new card members
• Manage ROI and CPC on a daily basis

Key Responsibilities:

Acquisition Management

• Develop and execute the acquisition strategy
• Collaborate with various teams to optimize campaign effectiveness and compliance

Channel Development and Implementation

• Implement a scalable acquisition strategy across digital channels
• Manage acquisition campaign offer fulfillment
• Experience in managing Paid media account would be a plus

Customer Experience

• Establish a best-in-class customer experience
• Collaborate with key internal stakeholders and manage external agencies effectively

Minimum Qualifications:

• 3+ years of digital marketing experience with a focus on digital acquisition
• Excellent communication skills in Japanese/English
• Understanding of consumer behavior and interactive technologies
• Proficiency in data analysis and software tools
• Knowledge of card economics and financial concepts
• Results-oriented with good project management skills
• Strong relationship-building and influencing skills
• Detail-oriented, creative, organized, and efficient
• Self-motivated and able to work in a fast-paced environment
• Proficiency in MS Office, especially Excel and PowerPoint

American Express offers competitive salaries, bonus incentives, and a range of benefits and programs that support the well-being of their employees and their families. Benefits include comprehensive medical, dental, vision, life insurance, flexible working arrangements, parental leave policies, and career development opportunities.

Join Team Amex and let's lead the way together!

Offer of employment with American Express is subject to background verification check.