What you can expect

Zoom is seeking a Mid-Market Account Executive in Tokyo to drive revenue growth through effective territory management and consultative sales approaches. The ideal candidate must possess excellent communication skills and customer relationship management abilities. You will work with Mid-Market Customers (Employee counts of to understand their needs, deliver compelling product presentations, and provide them with the right Zoom platform solutions.

This is Tokyo Based role, and report to the MassMarket Sales Manager based in Tokyo.

About The Team
The dynamic Zoom Mid-Market sales team in Japan delivers cutting-edge communication solutions to clients. They engage passionately with customers, focusing on strategic partnerships and a customer-centric approach to expand Zoom's global presence. Their pivotal role ensures businesses harness the full potential of virtual collaboration while achieving consistent revenue targets through pipeline management and cross-functional collaboration.

Key Responsibilities

• Driving revenue growth through territory management, customer acquisition strategies, and comprehensive account planning
• Building and manage sales pipeline with targeted prospecting to consistently achieve revenue targets
• Developing strong customer relationships to understand needs and deliver tailored solutions
• Conducting effective discovery calls and deliver compelling virtual product presentations using consultative sales approaches
• Collaborating with internal teams to optimize sales processes and outcomes
• Enhancing team performance through knowledge sharing and mentoring activities

What we're looking for

• Have 5+ years of Account Executive experience in any technology company
• Experience in independently acquiring new business opportunities with customers (as a sales representative)
• Have business-level Japanese to communicate with local Japanese customers
• Experience with Customer Relationship Management (CRM) tools and other sales applications (Outreach and Zoom info)
• Have a proven record in Sales achievement and pipeline management
• Have comprehensive knowledge of consultative selling approaches and territory management principles
• Experience with UCaaS or platform sales is a bonus point

職務内容

Zoomでは、効果的なテリトリー管理とコンサルティング型営業アプローチを通じて収益成長を促進するMid-Market Account Executive(Tokyo Based)を募集しています。優れたコミュニケーションスキルとお客様との関係構築スキルをお持ちの方を求めています。主に従業員数51名~500名程度の中小企業のお客様に対して、ニーズを理解し、魅力的な製品プレゼンテーションを行い、Zoomのプラットフォームソリューションを提供していただきます。

このポジションは東京勤務で、東京のMassMarket Sales Managerにレポートします。

チームについて

Zoom Japanは、最先端のコミュニケーションソリューションをお客様に提供しています。グローバルにおけるZoomのプレゼンスを拡大するために、戦略的パートナーシップとお客様中心のアプローチに重点を置きながら、情熱を持ってお客様と関わっています。パイプライン管理と部門横断的な連携を通じて一貫した収益目標を達成しながら、企業がバーチャル・コラボレーションの可能性を最大限に活用できるようにすることが私たちの重要な役割です。

主な責任

• 効果的なテリトリー管理と顧客獲得戦略を通じて収益成長を促進する
• 担当地域内の販売機会を最大化するための包括的なアカウント計画を策定する
• ターゲットを絞った見込み客開拓戦略を実施し、潜在顧客を特定して関係構築を行う
• 収益目標の一貫した達成を確保するための営業パイプライン管理
• お客様のニーズを理解し、カスタマイズされたソリューションを提供するための関係構築
• お客様の課題を特定し、ビジネス要件にソリューションを合わせるための発見コールの実施
• 魅力的な仮想製品プレゼンテーションによるコンサルティング型営業アプローチの実行
• 営業プロセスと成果を最適化するための社内チームとの協力
• 知識共有とメンタリング活動を通じたチームパフォーマンスの向上

求めるスキル/ご経験

• 5年以上のテクノロジー企業でのアカウントエグゼクティブ(営業)経験
• 自ら新規のお客様の商談機会を獲得した経験(営業として)
• 日本のお客様とコミュニケーションが取れるビジネスレベルの日本語スキル
• 顧客関係管理(CRM)ツールやその他のセールスアプリケーション(OutreachやZoom info)の使用経験
• 営業実績とパイプライン管理の実証された記録をお持ちの方
• コンサルティング型営業アプローチとテリトリー管理原則の包括的な知識
• UCaaSやプラットフォーム製品の営業経験があれば尚可

Ways of Working
Our structured hybrid approach is centered around our offices and remote work environments. The work style of each role, Hybrid, Remote, or In-Person is indicated in the job description/posting.

Benefits
As part of our award-winning workplace culture and commitment to delivering happiness, our benefits program offers a variety of perks, benefits, and options to help employees maintain their physical, mental, emotional, and financial health; support work-life balance; and contribute to their community in meaningful ways. Click Learn for more information.

About Us
Zoomies help people stay connected so they can get more done together. We set out to build the best collaboration platform for the enterprise, and today help people communicate better with products like Zoom Contact Center, Zoom Phone, Zoom Events, Zoom Apps, Zoom Rooms, and Zoom Webinars.

We're problem-solvers, working at a fast pace to design solutions with our customers and users in mind. Find room to grow with opportunities to stretch your skills and advance your career in a collaborative, growth-focused environment.

Our Commitment
At Zoom, we believe great work happens when people feel supported and empowered. We're committed to fair hiring practices that ensure every candidate is evaluated based on skills, experience, and potential. If you require an accommodation during the hiring process, let us know—we're here to support you at every step.

If you need assistance navigating the interview process due to a medical disability, please submit an Accommodations Request Form and someone from our team will reach out soon. This form is solely for applicants who require an accommodation due to a qualifying medical disability. Non-accommodation-related requests, such as application follow-ups or technical issues, will not be addressed.