At Agoda, we bridge the world through travel.
Our story began in 2005, when two lifelong friends and entrepreneurs, driven by their passion for travel, launched Agoda to make it easier for everyone to explore the world.
Today, we are part of Booking Holdings [NASDAQ:
BKNG], with a diverse team of over 7,000 people from 90 countries, working together in offices around the globe.
Every day, we connect people to destinations and experiences, with our great deals across our millions of hotels and holiday properties, flights, and experiences worldwide.
No two days are the same at Agoda. Data and technology are at the heart of our culture, fueling our curiosity and innovation. If you're ready to begin your best journey and help build travel for the world, join us.This role is BANGKOK-BASED, RELOCATION PROVIDED.
Get to Know Our Design Team:
The Design team is a diverse group of product designers and researchers that help to build Agoda's products from our home office in Bangkok.
Being a product-driven company, we constantly partner with product managers and engineers to understand user problems and design workflows, interactions, and visual interfaces.
This is a great time to join a team that's small enough to be scrappy and hands on, yet big enough to influence change and product strategy.
There's always room to grow here.As a Product Design Lead, you can deepen your craft through complex problem-solving and systems thinking, or expand your leadership by mentoring others, driving strategy, and leading cross-functional initiatives.
This is a great time to join a team that's small enough to be scrappy and hands on, yet big enough to influence change and product strategy.
We're building the next generation of AI-powered travel experiences, and conversational UX is central to that vision.Join our design team to help shape how users engage with intelligent travel assistants, real-time chat, and natural language interfaces across platforms.
The Role
We're looking for a Product Design Lead to join our AI Assistant team and shape the future of conversational travel experiences.
You'll lead the UX strategy for AI-powered interactions like smart chat, trip planning, support automation, and contextual travel recommendations. You'll also mentor designers, collaborate closely with product and engineering, and help evolve our design culture across the organisation.
What You'll Do
Design & Execution
Lead the end-to-end design of AI and chat-based experiences across web and app.
Translate complex AI capabilities into clear, helpful user flows and intuitive interfaces.
Create prototypes and flows that balance clarity, trust, and speed for our users.
Drive UX and visual design quality within your scope, while aligning with Agoda's broader vision.
Partner with Design Leadership, Product managers, Engineers, Researchers, Analysts and Content designers to shape what we build and how we build it.
Use data-driven insights, research, and industry best practices to align on design direction.Leadership & People
Manage and mentor a small team of 2–3 designers, focusing on growth and creativity.
Provide regular feedback, run critiques, and support career development.
Help scale design culture, systems, and quality through org-wide design initiatives.
Act as a thought partner to senior stakeholders across Product, Data Science, and Engineering.
What You'll Bring
7+ years of experience in product or interaction design, with proven hands-on craft.
Experience designing for conversational interfaces, chatbots, or AI-powered systems.
A strong portfolio showing user-centered thinking and high-quality execution.
Ability to simplify complexity through clear information architecture and interaction flows.
Experience leading design discussions and collaborating cross-functionally.
Mentorship or light people management experience is a plus.
Familiarity with LLMs, natural language UX, or multimodal interactions is a bonus.
A data-informed mindset with experience using research, analytics, and best practices to guide design decisions and validate ideas with cross-functional teams.
Bonus PointsBackground in voice UX, multimodal interfaces, or customer support tools
Experience with localisation and designing for multilingual audiences
Familiarity with personalisation engines or recommendation systems
Prior experience in travel, e-commerce, or large-scale B2C platforms
Why This Role
This is a rare chance to combine craft leadership and small-team management in a high-impact AI product area.
You'll influence the direction of a new travel paradigm and shape the conversational layer that connects users to Agoda's entire ecosystem, from search to support to inspiration.
Join us to help build the next generation of AI-powered travel experiences.#seattle #sanfrancisco #beijing #newyork #london #bangkok #singapore #chicago #hongkong #singapore #berlin #shanghai #losangeles #boston #austin #toronto #luxembourg #munich #oslo #copenhagen #stockholm #helsinki #brussels #hamburg #stuttgart #taipei #hamburg #stuttgart #dublin #telaviv #sydney #melbourne #perth #vancouver #montreal #prague #paris #dublin #telaviv #milan #rome #tokyo #osaka #amsterdam #moscow #saintpetersburg #frankfurt #shenzhen #istanbul #dubai #kiev #seoul
Discover More About Working At Agoda
Agoda Careers
YouTube
Equal Opportunity Employer
At Agoda, we pride ourselves on being a company represented by people of all different backgrounds and orientations. We prioritize attracting diverse talent and cultivating an inclusive environment that encourages collaboration and innovation. Employment at Agoda is based solely on a person's merit and qualifications.
We are committed to providing equal employment opportunity regardless of sex, age, race, color, national origin, religion, marital status, pregnancy, sexual orientation, gender identity, disability, citizenship, veteran or military status, and other legally protected characteristics.
We will keep your application on file so that we can consider you for future vacancies and you can always ask to have your details removed from the file.
Disclaimer
We do not accept any terms or conditions, nor do we recognize any agency's representation of a candidate, from unsolicited third-party or agency submissions.
If we receive unsolicited or speculative CVs, we reserve the right to contact and hire the candidate directly without any obligation to pay a recruitment fee.
Show more Show less-
Tokyo AgodaWe bridge the world through travel. Our story began in 2005, · when two lifelong friends and entrepreneurs, driven by their passion for travel, · launched Agoda to make it easier for everyone to explore the world.No two days are the same at Agoda. · ...
-
Tokyo Agoda+ Develop and lead the UX strategy for AI-powered interactions like smart chat, trip planning, support automation and contextual travel recommendations + Manage a small team of designers to help shape the conversational layer that connects users to Agoda's entire ecosystem + Part ...
-
Tokyo HirePlanner: Your Career Platform for Finding a Job in JapanWe're looking for a Product Designer who can support our SNS application Yay. As we continue to grow, we need someone who can create products from the perspective of both the business and user, such as user experience, ease and comfort. · We are seeking an experienced Product Des ...
-
Greater Tokyo Area Drivemode ￥146,000 - ￥278,500 per yearWe're here to fix outdated driving technology by building a mobile-based connected vehicle platform used by millions of drivers in over 150 countries. Join Drivemode for an exciting startup environment and a vibrant culture that combines impactful work, competitive compensation, ...
-
Tokyo DrivemodeOur Mission: Smarter, safer, connected driving in any vehicle · Driving technology always feels old. Not by a little bit. Years and years out of date. Is that really just "the way things are"? We don't think so and we're here to fix that. ...
-
正社員採用セミナー
19時間前
Tokyo ブルーボトルコーヒーブルーボトルコーヒーで「Barista・Shift Lead (時間帯責任者)・Assistant Cafe Leader (副店長)・Cafe Leader (店長)」として働きたい方を対象に、オンラインにて「正社員向け採用セミナー」を実施いたします。 ...
-
対面開催 正社員採用セミナー
3日前
Tokyo ブルーボトルコーヒー+ブルーボトルコーヒーで「Barista・Shift Lead (時間帯責任者)・Assistant Cafe Leader (副店長)・Cafe Leader (店長)」として働きたい方を対象に、オンラインにて「正社員向け採用セミナー」を実施いたします。 · 美味しいコーヒーやフードを通してブルーボトルコーヒー体験をお届けし、1人でも多くのコーヒーファンを増やしたい、コーヒーのコミュニティを広げたいという熱い想いを持つ仲間と共に、是非一緒にブルーボトルを盛り上げませんか? · ...
-
Tokyo 株式会社GA technologies / GA technologies Co., Ltd. ￥6,000,000 - ￥9,000,000GA technologies が提供する「RENOSYマーケットプレイス」は · 投資や運用の提案から契約、その後の管理や売却まで、AIやテクノロジーを活用し · より良い顧客体験や業務効率化を実現するためのソリューションを提供しております。 · 会員数30万人以上、中古マンションの市場シェア9%超と売上規模の拡大、ブランド認知・プロダクトの成長を継続しております。 · 今後さらなるシェア拡大、事業成長の加速を目指す中で、プロダクト/サービスデザインの改善や · クリエイブリードをしていただけるコミュニケーションデザイナーを積極的に募集しております · ...
-
Tokyo Amazon Web Services (AWS) ￥3,000,000 - ￥6,000,000 per year革新的なサービスやプロダクト開発支援することによって、お客様が求めているビジネス価値を一緒に生み出しませんか? · ビジネス面・テクニカル面の両面からアプリケーション・トランスフォーメーションを推進・リードするのが、Cloud Application Architect の役割です。 · ...
-
Tokyo Amazon Web Services (AWS) ￥600,000 - ￥800,000 per year抽合 · AWS Global Services! · ( ) · u2023. · The Cloud Application Architect is responsible for leading the application transformation strategy and planning with customers. The role involves understanding customer business challenges and needs, defining application architectu ...
-
Tokyo myGwork - LGBTQ+ Business Community ￥1,000,000 - ￥20,000,000 per year革新的なサービスやプロダクト開発支援することによって、お客様が求めているビジネス価値を一緒に生み出しませんか? · アプリケーショントランスフォーメーションの戦略策定、プラン策定をお客様と共に主体的に行います。 · 最適なアプリケーション・アーキテクチャを策定したり、最新のテクノロジーを使った新サービス・プロダクトの設計・開発・テスト・リリースを支援します。 · ...
-
Full Stack Engineer
3週間前
Tokyo ビルドプラス(旧ウォールアンドケース) ￥7,000,000 - ￥12,000,000 per yearWe are looking for two Fullstack engineers to support the growth of our AI products. · ...
-
Tokyo ビルドプラス(旧ウォールアンドケース)A leading technology-driven organization is seeking an AI Program Manager to lead company-wide AI innovation and productivity initiatives.This role sits at the intersection of business strategy, product development, and AI enablement. · ...
-
Tokyo RakutenWe propose, design and build AI experiences that bring joy and value to Rakuten businesses. · 5-7 years of experience in software testing with a strong understanding of QA methodologies and testing life cycles. · ...
-
Tokyo Rakuten Full time￥2,000,000 - ￥2,800,000 per yearWe are looking for members who can be at the forefront of generative AI development and help shape the future of travel with innovative AI experiences. · ...
-
Tokyo RakutenThe Artificial Intelligence Office delivers solutions that optimize a wide range of products and business functions. · We collaborate with teams across product development, marketing, sales, advertising, · and quality management supporting their key projects with AI technologies ...
-
Software Engineer
1ヶ月前
Tokyo 株式会社PeopleX アクティブコネクターグループ ￥7,000,000 - ￥13,000,000 per yearThis Japanese technology firm develops and deploys generative AI solutions to drive business transformation and enhance productivity for corporate clients. · We are looking for a skilled Backend Engineer to join our team! · Design, develop and operate backend systems for AI produ ...
-
Research Scientist
2週間前
Tokyo EnacticBuild Physical AI systems for humanoid robots that assist people in home environments and establish a continuous improvement cycle between real-world data collection and perception-decision-action models. · ...
-
Tokyo Metry AI $120,000 - $160,000 per yearAbout Metry AI is building an AI-driven decision & customer intelligence platform for SMBs across Taiwan and Japan. You'll work close to the Founder and product direction, not buried under layers of management. · As a Full Stack Tech Lead, you'll join the founding tech team and p ...
-
Experience Designer
2週間前
Tokyo RakutenThe Creative Design Strategy Department (CRD) is Rakuten Group's cross-functional CX/UX organization operating over 70 services domestically and internationally serving over 90 million accounts in Japan. · We welcome individuals with diverse backgrounds such as those who are pass ...
-
Tokyo Agoda ￥900,000 - ￥1,200,000 per yearWe're building the next generation of AI-powered travel experiences. · ...
