Wix makes it possible for anyone to succeed online.
Since 2006, we've grown to around 5,300 employees in 22 countries, launched over 40 products, and serve over 282 million users and their visitors worldwide.
At Wix, we push you to innovate, evolve in non-traditional ways, and collaborate. We operate in small teams that work closely together at a high level.Although we're already industry leaders in web creation and business, our work is nowhere near done.
Our goal is to become the main engine of the Internet so we can create a more open web for all.
We're proud to be an equal opportunity employer. Wix was built around the idea that everyone has the right to be successful, online.This same vision defines us as an employer:
creating a work environment where everyone is welcome, and anyone has the right to succeed.
Job Description
As a Product Advisor, you'll play a key role in onboarding, training, and consulting, while collaborating with stakeholders to drive business success.
In your day-to-day role, you will:
Provide training and present new feature and product demos to both our partners and users
Provide consultations to identify and solve business challenges
Conduct in-depth competitor research and stay up to date with the latest online trends
Identify and work with third-party solution partners with whom we would like to integrate into Wix's app market
Act as a speaker at events to showcase product capabilities
Work collaboratively with Product Managers across Wix's international and dynamic environment to create or enhance features for our Japanese users
Qualifications
3+ years of experience in onboarding, training, or consulting in the SaaS space, with a proven track record of driving customer success and long-term product adoption across diverse industries
Extensive experience collaborating with cross-functional stakeholders, including product, engineering and executive teams, to identify, address and solve complex business challenges through data-driven strategies
Fluent in both Japanese, business-level English, with strong communication skills in technical and business settings
Advanced proficiency in JavaScript, particularly with the React framework, along with deep hands-on experience in implementing and optimizing Web Analytics
A solid understanding of security practices, including data privacy and access control – an advantage
Additional Information
We are Wix's Sales and Account Management Guild and we empower new users, agencies, and enterprises to solve their digital needs through Wix products and solutions.
We aim to increase sales by fostering enterprise partnerships and generating high-intent traffic to Wix outside the traditional traffic acquisition funnel.
As a vast group including Sales, Sales Support, Revenue Operations, Sales Development, Business Development, and Customer Success, we play an essential role in building brand partnerships and moving Wix forward.
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