- 世界的ブランドのアフターサービスを担う重要な役割
- 土日祝休み、フレックスタイム制、残業ほぼなし等、ワークライフバランスを重視した働きやすい環境
企業情報
世界的に展開するラグジュアリーブランドグループの一員として、安定した経営基盤と国際的なキャリア形成の機会を提供しています。多様なバックグラウンドを持つメンバーと協働しながら、長期的な成長を目指せる職場です。
職務内容
- 修理品の受付から見積、進行管理、返却までの一連の管理業務
- 顧客情報や製品情報のシステム入力(SAP等)
- 製品検品、パーツ手配、出荷などの軽作業
- 海外本社とのメールでの問い合わせ対応
- 技術者との連携および社内外からの問い合わせ対応(電話・メール)
理想の人材
必須条件
- ホテル、航空、ラグジュアリーブランド、百貨店等での接客経験、またはコールセンター、カスタマーサポート等での顧客対応経験
- 日本語ネイティブレベル
- 英語での基本的な読み書き(メール対応可能なレベル)
- PCスキル(Excel、Outlook、Teamsなど)
- コンプライアンス理解と規定に沿った対応力
- 職歴が比較的安定していること(長期キャリア形成前提のため)
歓迎条件
- 宝飾品の取扱経験(検品経験、G.G.資格保持者優遇)
- SAP使用経験
条件・待遇
勤務地
- 東京都23区内
雇用形態
- 正社員
給与・待遇
- 年収:360万円〜450万円程度
- 各種社会保険完備、残業ほぼなし、その他福利厚生あり
勤務時間・休日
- 9:30〜17:30(フレックスタイム制あり、コアタイム11:00〜15:00)
- 完全週休二日制(土日)、祝日休み
魅力ポイント
- 残業が少なく、プライベートとの両立が可能
- グローバルな業務に携わり、専門性を高められる環境
Contact: Estevan Kawano
Quote job ref: JN
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