Shibuya City Ten Group フルタイム

世界に20拠点を構えるグローバル企業であなたらしく活躍してみませんか?

『TEN』は富裕層向けのコンシェルジュサービスを展開している会社です。

世界に誇る日本の「おもてなし」の心を体現し、弊社の成長に参画してくださる方を募集しております。

富裕層のお客様からさまざまなご依頼を電話やチャットにてお受けします。

依頼内容は---

〇接待に最適なお店を予約したい

〇予約困難な人気店をどうしても利用したい

〇ゴルフ場を予約して

〇京都旅行のおすすめの観光スポットとホテルを予約してほしい

などなど、ニーズに合わせパーソナライズした対応を行っていきます

仕事の流れ

・電話でご依頼を承る

・ご依頼事項に関してお調べ・リサーチ

・ご提案事項をお客様にご報告

※ご希望にかなわない時は代替え案を用意するなどのご準備をするなどの対応も行います

入社後は4週間ほどの研修を用意しておりますので、未経験でも安心してスタートいただけます。

研修では、グループの理念や、各種サービスの基礎、社内システムの操作方法、電話応対やマナーを学んでいただきます。

Requirements

社会人経験1年以上

日本語&英語Nativeレベル

  • 接客経験や電話応対の経験
  • 向上心をもって働くことのできる方
  • 自発的に行動できる方
  • 基本的なPCスキルをお持ちの方(OutlookやTeamsを使用いただきます)
  • SNSやグルメサイトから人気店を調べて食べに行くのが好きな方
  • ワインなど何かの知識に関して誰にも負けませんという方

★コンシェルジュ未経験者も活躍中

★英語のスキルを活かしたい方(英語スキルは必須ではございません)

Benefits

  • 社会保険完備
  • 産前・産後休暇、育児休暇制度
  • 介護休暇制度
  • リフレッシュルームのお菓子、ドリンク無料提供
  • 勤続休暇制度

※5年、10年など会社に在籍している方には最長1カ月の休暇が取得可能

  • リモートワーク導入中

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